Hi dabz123,
Sorry to hear about the trouble and happy to help!
If the issue still persists, please open a ticket with us by following the link below so that we could take a look further:
https://woocommerce.com/my-account/create-a-ticket/
In order to expedite the process, please provide us with login details for your site (via ticket, not this forum thread).
If you can create an **Administrator** login using the email address woologin@woocommerce.com with a username such as woologin for your store and then send us the login details, we’d be happy to take a look.
Detailed instructions on how to create a new user in WordPress could be found below:
https://docs.woocommerce.com/document/create-new-admin-account-wordpress/
Once we are finished helping, you can delete that user account.
Hi dabz123,
You haven’t connected with us for a while so I am going to close this thread but feel free to connect with us again should you have additional questions!
