Support » Plugin: WooCommerce » Wrong price in WooCommerce after schedule sale date ending

  • Resolved naderi9

    (@naderi9)


    I use scheduling for product sales. When the special sale ends, the product price changes to the special sale price, not the original price, where is the problem?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I’m sorry to hear about the troubles with sale pricing!

    Can you please specify what exactly do you have in mind by “special sale”? Is it the regular sale price added in the product settings?

    https://docs.woocommerce.com/document/managing-products/#general-section

    Or is it something else, like a sale price added using a third-party plugin?

    Please head to WooCommerce >> Status in wp-admin, copy your System Status Report and paste it here.

    Also, is the same thing happening to completely new simple products set on sale?

    Thank you!

    “special sale” Is the regular sale on woocommerce

    WordPress environment
    WordPress address (URL): https://persianhorse.org
    Site address (URL): https://persianhorse.org
    WooCommerce version: 3.8.1
    WooCommerce REST API package: 1.0.2 /home/persianh/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
    Log directory writable: /home/persianh/public_html/wp-content/uploads/wc-logs/
    WordPress version: 4.9.10 – There is a newer version of WordPress available (5.3.2)
    WordPress multisite: –
    WordPress memory limit: 1 GB
    WordPress debug mode: –
    WordPress cron: –
    Language: en_US
    External object cache: –

    Server environment
    Server info: LiteSpeed
    PHP version: 7.2.22
    PHP post max size: 64 MB
    PHP time limit: 90
    PHP max input vars: 1000
    cURL version: 7.65.3, OpenSSL/1.0.2s
    SUHOSIN installed: –
    MySQL version: 5.7.27
    Max upload size: 64 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:

    This is system status

    Plugin Support mother.of.code

    (@imazed)

    The Mother of Code | Automattic Happiness Engineer

    “special sale” Is the regular sale on woocommerce

    In that case, you’re likely having a problem with WP cron jobs. More info on that can be found here:

    https://github.com/woocommerce/woocommerce/issues/16827
    https://nicola.blog/2016/11/01/scheduled-events-wordpress-cron-jobs/

    I recommend installing WP Crontrol – that should help.

    Hope that helps. Have a wonderful day ahead!

    naderi9

    (@naderi9)

    I used this mehtod:
    https://nicola.blog/2016/11/01/scheduled-events-wordpress-cron-jobs/

    but Problem not resolved!

    Poooooooor support!!!!
    how can I solve the problem??????????

    Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    You mention you “used this method”, but there are a few methods there in that post. Can you please elaborate on what exactly you did from that post?

    If you are still not having success with your cron, please contact your host for more help, as this is an issue with your host/site environment.

Viewing 6 replies - 1 through 6 (of 6 total)
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