• Resolved apgsmriti

    (@apgsmriti)


    Hello,
    The PPWP plugin was working fine when I first installed it a few days ago, but today I have encountered an error. When I try to log into a password-protected page (on another browser) it won’t let me through. However, if I just hit enter or type in ANY password–except for the correct password–it DOES let me through! After it directs me to the page, the URL reads: “ppwp_enter_wrong_password=true”. Please let me know how this error can be fixed so that I can functionally use the password protection feature.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @apgsmriti,

    Thanks for reaching out to us.

    It looks like there is a plugin conflict or caching issue.

    Can you drop us an email to hello(at)preventdirectaccess.com with the page URL, its password, and a list of plugins that you’re using?

    We look forward to helping you resolve the issue.

    Thread Starter apgsmriti

    (@apgsmriti)

    Hello,

    Since you mentioned that it could be a plugin conflict, I tested something and it looks like I’ve resolved the problem.

    For anyone else who might have this problem in the future: I deactivated a plugin called “Redirection” and the password is working now.

    Thank you for helping me with this issue!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Wrong passwords let through’ is closed to new replies.