Support » Plugin: Co-Authors, Multiple Authors and Guest Authors in an Author Box with PublishPress Authors » Wrong name is on author page & co-authors can no longer be added to posts

  • Resolved nmottet

    (@nmottet)


    On this author page for Dr Whittenburg, the headline is “Articles by Dr Joanna De Klerk, Veterinarian” (Dr De Klerk is a different author):
    https://seniortailwaggers.com/author/dr-jamie-whittenburg-veterinarian/

    I checked the WordPress page for Dr Whittenburg and there is no information about De Klerk.

    Additionally, I’ve created new posts and tried to add an existing Publishpress authors (who are not WP users0 but can no longer do so (even though the author is already listed on many previous articles). I can select the author, and click update, but the author is not added on the post.

    I’m on WordPress 5.8 and Publishpress authors Version 3.14.4.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 30 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    @pokeyjoey (and yes, even @nmottet), please test this pre-release version and let us know if it helps: https://app.box.com/s/rscp6lvhwu32tdfx5olxkskp5ycxj1ph

    Hi @stevejburge ,

    My firewall will not allow access to the link in your post.

    My workplace has severe restrictions on what links we are allowed to access safely.

    Is it possible to deploy the pre release version to github, I do have access to that ?

    Unfortunately Dropbox or Google Drive is not allowed either.

    I apologize for making this so difficult

    Thanks for any help you can provide.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @stevejburge ,

    Awesome, thanks very much.

    I’m going to install it now, and have our content authors test.

    I’ll let you know the results soon.

    Thanks again

    Hi @stevejburge ,

    I installed the v3.14.5-rc.1 version in our development environment, and had our content producers test.

    Following are their findings:

    I'm seeing very little difference compared to the last version. After the initial test with our child theme active, I deactivated all other plug-ins other than SSO and switched to the Twenty-Twenty theme.
     
    
    For both standard posts and custom post types, top byline/ post-author meta-text pulls from the default author set in PublishPress Authors settings (seems to be author associated with the post upon Add New Post).
    	
    Author bio at the bottom of the page is the guest author selected for the post. Image displays on standard posts and no image displaying on custom post types.
    	
    Editing the post reverts the author field to the default from PublishPress Author settings. The WordPress dashboard for all posts displays the last selected PublishPress Author and mapped user fallback.
    Plugin Author andergmartins

    (@andergmartins)

    Thanks, @pokeyjoey, we have a better understanding now about the issue you reported. Maybe we have 2 different issues reported on this thread, but we are working on both.

    https://github.com/publishpress/PublishPress-Authors/issues/500

    Awesome @stevejburge , thanks very much.

    Please let me know if you need our assistance in testing any updates.

    Thread Starter nmottet

    (@nmottet)

    Thanks for all your efforts – highly appreciated.

    I have also installed v3.14.5-rc.1 version, but the experience appears to be the same:

    I’ve created a new post and tried to add existing Publishpress authors (who are not WP users) but was not able to do so. I can select a Publishpress author, and update the post, but the author is no longer there when the post re-loads. Only authors who are also WordPress users are added.

    When I add several WP users on the post, only the first one displays.

    Plugin Author Steve Burge

    (@stevejburge)

    @nmottet Thank you for fixing the review.

    Let’s move on and work constructively together to solve this.

    Plugin Author andergmartins

    (@andergmartins)

    Hey guys.

    We have a new beta package addressing this and other bugs.
    Please, could you try the following package and let us know if that fixed the bug:

    https://github.com/publishpress/PublishPress-Authors/releases/tag/v3.14.6-beta.3

    Please, try it on a staging or dev site first. We have tested it, it looks good, but it is a work in progress yet for a stable release.

    Hi @andergmartins ,

    Thanks for the update, I’ve updated our development and staging environments with the beta update.

    I’ll let you know how testing goes.

    Thanks again for all the hard work, really appreciate it.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi everyone

    Version 3.14.6 is out with several key fixes.

    Please open your own new support thread if you still see issues.

    If you want to help development of the plugin and want faster support, please get the Pro version: https://publishpress.com/authors/

    Hi Steve, thank you for this plugin.

    Has anyone had an issue on an author page where the name of another author (but not bio) appears when the most recent PUBLISHED article someone posts is a shared byline and the other author is listed first in that post?

    I literally swapped the order of the authors and watched the issue jump from one author page to the other.

    I then thought I’d get cute and save a draft article dated the year 3000 but the issue only appears to be driven by published pages.

    Thanks for any insights here. We’re using the Astra theme.

    FYI we resolved the issue.

    Plugin Author Steve Burge

    (@stevejburge)

    That’s great to hear, thanks @chadrem

    If you have a second, please leave a positive review to help keep the plugin going: https://wordpress.org/support/plugin/publishpress-authors/reviews/#new-post

Viewing 15 replies - 16 through 30 (of 30 total)
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