it’s some days that the invoice numbers are wrong, I’m using WooCommerce Italian Add-on Plus to create Invoices, and with your plugin enabled I miss some numbers (I attach a link to an image to better understand) https://dropover.cloud/8c44c1
The page I need help with: [log in to see the link]
It seems there is possibly some sort of race condition between the invoice plugins.Does this error still occur when you disable either plugin and do a test purchase?
For sure I know that doesn’t occur if your plugin is disabled, I need the other one because in Italy we need to invoice in a special mode (I’m not able to translate Fattura elettronica), and WooCommerce Italian Add-on Plus do this.
WooCommerce Italian Add-on seems to recommend our plugin to create the invoices. However, it seems that you have the plugin generating invoices as well? If this is the case, is there an option to internally turn of it’s invoice creation and only allow our plugin to create the PDFs?
To regenerate an old invoice (while keeping the invoice number & date), you can temporarily enable the option ‘Always use most current settings’ under WooCommerce > PDF Invoices > Documents > Invoice. Any invoices you open while this setting is enabled will be updated with the latest information. I recommend disabling the option again after making the changes, as generally you don’t want existing invoices to be altered after they have been issued. You can also delete the invoice with the trash can icon (in the order details page on the ‘PDF document data’ tab), but this also clears the invoice number & date.
That button would regenerate an invoice with updated information that wasn’t available at the time it was generate, such as a change in the shop name. To create a new invoice, you only need to click the ‘PDF Invoice’ button in the ‘Create PDF’ panel. So long as the invoice is enabled, this button should appear
Many thanks for your support, that button appears if I uncheck “use latest information”, when if I click it I’ve the message “Are you sure you want…” after this I click the button “Generate PDF”, but it opens a 404 page 🙁
That’s a bit odd. You can disable the “Use latest settings” option and that go back to the order and click the “PDF invoice” invoice button in the “Create PDF” panel that appears where the Order notes panel does.
