Title: Wrong &#8220;From&#8221; Email
Last modified: March 9, 2017

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# Wrong “From” Email

 *  Resolved [EricaT27](https://wordpress.org/support/users/ericat27/)
 * (@ericat27)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wrong-from-email/)
 * Hi!
 * When people receive a notification email, the “From Email” is pulling in an email
   that is no where in my site — not in the admins setting, not in any other form
   plugin settings, etc.
 * So, in the email, it’s showing up as: “Fiorelli’s <email@hotmail.com>”
    (Fiorelli’s
   is the restaurant’s name)
 * Hope that makes sense 🙂 Any ideas?
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [NateWr](https://wordpress.org/support/users/natewr/)
 * (@natewr)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wrong-from-email/#post-8897981)
 * Hi EricaT27,
 * In order to improve compatibility with as many email servers as possible, the
   plugin draws the From address from your general WordPress settings. You’ll find
   this under Settings > General, where you set your site name and tagline.
 * Check to make sure the email doesn’t appear there. If it doesn’t, then there 
   may be some other code that is overriding your general admin email setting. I’d
   suggest deactivating all other plugins and switching to a default theme, then
   testing to see if you still receive that in the From email.
 * If so, there may be a problem at the server level. I’d recommend contacting your
   web hosts to see if they can explain why emails are being sent with that From
   address.
 * If you need to force a different email address in the From header of the emails
   for this plugin, you can use this tiny little addon:
 * [https://gist.github.com/NateWr/fbbe6f0eafa7359de161](https://gist.github.com/NateWr/fbbe6f0eafa7359de161)
 * To use it, click the Download button at the top, unpack the .zip file and then
   open the .php file in a text editor. Modify the email address at the bottom to
   match what you’d like the From address to be. Then save the .php file, upload
   it to your `/wp-content/plugins/` directory, and you can activate it from the
   Plugins list in your WordPress admin area.
 * I’d recommend you only follow this course of action after you’ve tried the other
   steps in the email. If emails are getting sent out with `email@hotmail.com`, 
   that email is coming from somewhere and may be effecting other emails that WordPress
   sends out. So it’s best to discover the source of the issue and resolve it there.
 *  [thimy](https://wordpress.org/support/users/thimy/)
 * (@thimy)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/wrong-from-email/#post-9380665)
 * Hi Nate,
 * I’d like to use your little addon for change the email of the “From header”.
   
   I install the “rtb-override-notification-from-email.php” but it don’t work for
   me.
 * Before i upload it i change the email adress on line 32.
    But when i install 
   it in backoffice it indicate a new version, i push on update version.
 * Is it still relevant ?
    Thanks for answer. Thimy.
 *  [thimy](https://wordpress.org/support/users/thimy/)
 * (@thimy)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/wrong-from-email/#post-9380927)
 * I answer to myself,
 * after some tests it works if you don’t apply the purpose update of the override
   in the extensions page.
    Need to modify (or not, your choice) your address email
   in the php files override (before or after upload don’t matter).
 * Thanks for this great plugin !
    -  This reply was modified 8 years, 9 months ago by [thimy](https://wordpress.org/support/users/thimy/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Wrong “From” Email’ is closed to new replies.

 * ![](https://ps.w.org/restaurant-reservations/assets/icon-128x128.png?rev=2205491)
 * [Five Star Restaurant Reservations - WordPress Booking Plugin](https://wordpress.org/plugins/restaurant-reservations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/restaurant-reservations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/restaurant-reservations/)
 * [Active Topics](https://wordpress.org/support/plugin/restaurant-reservations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/restaurant-reservations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/restaurant-reservations/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [thimy](https://wordpress.org/support/users/thimy/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/wrong-from-email/#post-9380927)
 * Status: resolved