Wrong exported tax rates

  • Resolved chchch

    (@goch)


    2 years, 7 months ago

    Hi,

    I’m using the “export orders” functionality, and one of the column is the tax rate :
    [P] item tax rate

    But the exported values are wrong :

    for France I have : 20.69 instead of 20
    for Netherland I have 22.22 instead of 21
    etc..

    The VAT rates entered in the settings are the right ones though.

    Can you confirm the bug?
    Is there another field I can use to get the correct tax rate in my exports?
    Thanks,
    Charles

Viewing 2 replies - 1 through 2 (of 2 total)
  • Martyn J. a11n

    (@martynmjones)

    2 years, 7 months ago

    Hey @goch,

    Can you confirm the bug?
    Is there another field I can use to get the correct tax rate in my exports?

    Could you explain how you are currently exporting those orders? Is this through the WordPress Exporter in Tools > Export, the Analytics dashboard, or through a plugin?

    Additionally, If you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

    Kind regards,

    Plugin Support Sol J. a11n

    (@solstudioim)

    2 years, 7 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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