Title: Wrong digital product licensed
Last modified: July 29, 2026

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# Wrong digital product licensed

 *  [krtvrr](https://wordpress.org/support/users/krtvrr/)
 * (@krtvrr)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/wrong-digital-product-licensed/)
 * We licensed the wrong digital product. OptinMonster and technical support agent
   
   Nwachukwu – immediately – reacted and refunded the payment, almost just when 
   we cancelled and asked for refund support. Crazy good customer service, 100 %
   satisfied. Tells a lot about any collaboration. – Marcus Podorf

Viewing 1 replies (of 1 total)

 *  Plugin Support [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * (@ericakfranz)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/wrong-digital-product-licensed/#post-18978599)
 * Hi [@krtvrr](https://wordpress.org/support/users/krtvrr/) 👋
 * Thank you so much for taking the time share your positive experience. We’re so
   glad Nwachukwu could help you so quickly, that’s exactly what we aim for! Wishing
   you all the best in your future endeavors, and if we can ever help in the future
   just let us know.

Viewing 1 replies (of 1 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * Last activity: [1 week, 2 days ago](https://wordpress.org/support/topic/wrong-digital-product-licensed/#post-18978599)