Wrong date on orders page

  • Resolved Rian Narcizo Mariano

    (@rnmariano)


    3 years ago

    Hello everything is fine?

    When the customer accesses the order list on the dashboard, the date is using the server’s Timezone.

    As you can see in the prints below.

    Order 7380 shows the date 3 hours ago, this order was made less than 30 minutes ago as you can see in the print.

    Could you please help me to solve this problem?

    I thank the attention.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Md Fayeakuzzaman

    (@fayeakuzzaman)

    3 years ago

    Hi @rnmariano ,

    I already tried to reproduce same issue on my local platform however unable to do so. We consider this issue as a site oriented issue. Please make sure you use the updated version of WooCommerce and Dokan plugin.

    If you already use the updated version and still facing such an issue then please let us know your site info. It will allow us to be more certain on the reason behind your mentioned issue.

    I hope this information will help you.

    Thanks!

    Thread Starter Rian Narcizo Mariano

    (@rnmariano)

    3 years ago

    Hello, thank you very much for the reply.

    I’m using the latest version of Dokan and Woocommerce.

    I’m using Timezone America/Sao_Paulo.

    As you can see in the WordPress settings it also shows this 3 hour difference between universal time and local time.

    Is there any way I can adjust the plugin to get local time?

    Once again thank you very much for your attention.

    Plugin Support Md Fayeakuzzaman

    (@fayeakuzzaman)

    3 years ago

    Hi @rnmariano ,

    The website typically operates on Local Time rather than Global Time, which means that it adapts to the time zone of the user. In your case, as you are currently located in the America/Sao_Paulo time zone with a UTC-03:00 offset, the site will display in Local Time.

    I hope this information will help.

    Thanks!

    Thread Starter Rian Narcizo Mariano

    (@rnmariano)

    3 years ago

    Thanks a lot, I changed it to UTC-3 and it worked.

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    3 years ago

    Hi @rnmariano,

    Great to know that assistance from @fayeakuzzaman worked for you. As the purpose of this topic has been served, we are marking this as resolved. Feel free to open a new topic for any further queries.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Wrong date on orders page’ is closed to new replies.