• Resolved uponity

    (@uponity)


    Hello,

    in some events a wrong date is issued like:

    in Backend: 10. Dec. 2016
    in Frontend: 16. Dec. 2016

    hope anyone can help πŸ™‚

    Regards,
    Danny

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey Danny,

    I cannot recreate this issue β€” can you please do the following things to help us investigate your issue?

    1. First, can you share a screenshot of the “Time and Date” section of the edit screen for an event on which these problems occur? To clarify, here is an example of what a “Time and Date” screenshot might look like β†’ https://cldup.com/JLJmZjrBFx-3000×3000.png

    2. Next, can you share a link to the URL of this event you chose for step #1?

    3. Finally, can you please post your site’s complete System Information to this thread as per the instructions on this page? β†’ https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    Thread Starter uponity

    (@uponity)

    Hello George,

    thank you for you reply.

    Here is the Screenshot: http://imgur.com/a/ak32V

    And here the System Information:

    
    Home URL
        http://kiwanis-frick.ch
    Site URL
        http://kiwanis-frick.ch
    Site Language
        de_DE
    Character Set
        UTF-8
    Name
        kiwanis-frick.ch
    Email
        info@ackle.ch
    Install keys
        -
    WordPress version
        4.6.1
    PHP version
        7.0.13
    PHP
    
            max_execution_time = 0
            memory_limit = 256M
            upload_max_filesize = 8M
            post_max_size = 8M
            display_errors = 1
            log_errors = 1
    
    Server
        Apache
    SAPI
        cgi-fcgi
    Plugins
    
            The Events Calendar Shortcode version 1.4 by Event Calendar Newsletter(https://eventcalendarnewsletter.com/the-events-calendar-shortcode/)
            The Events Calendar version 4.3.3 by Modern Tribe, Inc.(http://m.tri.be/1x)
            Facebook Feed WD version 1.0.12 by WebDorado(https://web-dorado.com/)
            WordPress Move version 1.3.2 by Mert Yazicioglu(http://www.mertyazicioglu.com)
    
    Network Plugins
        -
    MU Plugins
        -
    Theme
        Divi
    Multisite
        -
    Settings
    
            schema-version = 4.3.3
            recurring_events_are_hidden = hidden
            previous_ecp_versions =
    
            Array
            (
                [0] => 0
                [1] => 4.2.7
                [2] => 4.3.1.1
                [3] => 4.3.2
            )
    
            latest_ecp_version = 4.3.3
            last-update-message = 4.2.7
            earliest_date = 2016-12-10 10:00:00
            earliest_date_markers =
    
            Array
            (
                [0] => 161
            )
    
            latest_date = 2017-09-22 23:30:00
            latest_date_markers =
    
            Array
            (
                [0] => 172
            )
    
            donate-link =
            postsPerPage = 10
            liveFiltersUpdate =
            showComments =
            showEventsInMainLoop =
            eventsSlug = aktuelles-programm
            singleEventSlug = event
            multiDayCutoff = 00:00
            defaultCurrencySymbol = CHF
            reverseCurrencyPosition =
            embedGoogleMaps = 1
            embedGoogleMapsZoom = 10
            debugEvents =
            tribe_events_timezone_mode = event
            tribe_events_timezones_show_zone =
            stylesheetOption = tribe
            tribeEventsTemplate = default
            tribeEnableViews =
    
            Array
            (
                [0] => list
                [1] => month
                [2] => day
            )
    
            viewOption = list
            tribeDisableTribeBar = 1
            monthEventAmount = 3
            enable_month_view_cache =
            dateWithYearFormat = j. F Y
            dateWithoutYearFormat = y. F
            monthAndYearFormat = F Y
            dateTimeSeparator = :
            timeRangeSeparator = -
            datepickerFormat = 8
            tribeEventsBeforeHTML =
            tribeEventsAfterHTML =
    
    WP Timezone
        Europe/Zurich
    WP GMT Offset
        1
    Server Timezone
        UTC
    WP Date Format
        j. F Y
    WP Time Format
        H:i
    Week Starts On
        1
    Common Library Dir
        /var/www/vhosts/kiwanis-frick.ch/httpdocs/wp-content/plugins/the-events-calendar/common/src/Tribe
    Common Library Version
        4.3.3 

    Hey @uponity,

    Thanks for using The Events Calendar, I’m happy to help.:) I’m also unable to replicate this issue.

    This sounds like it may be a theme or plugin conflict. I recommend going through the steps here to test for a conflict.

    Also, did you happen to change the date of this particular event? If so, you may need to clear the site’s cache, and I’d be happy to point you at some guidance for that, should you need it.

    Let me know what you find out & we’ll go from there!

    Best,
    Shelby πŸ™‚

    Thread Starter uponity

    (@uponity)

    Hello @shelbelliott,

    i just test all the things, but i don’t get it.

    I deactivate all Plugins and change the theme to the twenty Sixteen.

    But the Problem is the Same.

    But here a few more Informations

    I can change the event to any Date in December. But it show everytimme only the 16. Dec.
    If i change the Date to 01.01.2017 it works back & frontend.

    If i look in the Database alle Dates are right. It’s just a Problem with the December 2016

    Any Solution?

    Best Regards,
    Danny

    @uponity,

    This is a super strange issue you’re having for sure. Can you please send a link so I can take a look firsthand?

    Best,

    Shelby

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. πŸ™‚

Viewing 6 replies - 1 through 6 (of 6 total)
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