Wrong currency when creating orders in backend

  • Resolved woomigrating

    (@woomigrating)


    3 years, 4 months ago

    Hi,

    On our front your plugin is working like it should, but when I create a order in back-end the product is always added with our default currency, even when it’s set to use our 2nd currency. Any idea what could be wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    3 years, 4 months ago

    Hi @woomigrating,

    Could you please let us know what setting have you kept for the Cart and Checkout behavior option? It would be great if you can share the screenshot of the same so that we can assist you in a better way.

    Regards,
    Kenil Shah

    Thread Starter woomigrating

    (@woomigrating)

    3 years, 4 months ago

    Hi Kenil, thanks for response!

    This is the settings I use…

    Shop behaviour: Show prices in different currencies (and set cart and checkout behaviour separately)

    Cart and checkout behaviour: Leave product currency (allow only same currency products to be added to cart)

    Currency #0 [EUR]
    Currency #1 [GBP]

    I have set productX to use GBP in the product-edit, and there is a £-symbol next to the price.
    If I go to productX on front, it’s price is displayed correctly in GBP(£), also when I add to cart/checkout.
    When creating a order manually in admin, productX always get price in Euro(€).

    Regards
    woomi

    Plugin Support kenil802

    (@kenil802)

    3 years, 4 months ago

    Hi @woomigrating,

    Thank you for letting us know.

    I have replicated the issue on our staging site by keeping the same settings where the default currency is taken when the order is placed manually.

    However, I have added the issue on our Github repository and soon we will work on this and get back to you with an update.

    Regards,
    Kenil Shah

Viewing 3 replies - 1 through 3 (of 3 total)
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