Support » Plugin: Price Based on Country for WooCommerce » Wrong currency showing in WooCommerce > Orders order summary

  • Resolved Graeme

    (@imgraeme)


    Hello,

    Our store is using USD as a base currency, and also CAD. CAD prices/currency are showing correctly in the store, cart, checkout, and order summary within the front end “My Account” page.

    Within the Admin order summary found in WordPress > Orders the price reflects the Canadian price, but the currency shows USD. More importantly, upon completing checkout the transaction is using the Canadian price but USD as a currency. Trying to determine if the latter is because of this plugin or the payment gateway.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Graeme

    (@imgraeme)

    As a follow up, are you able to direct me on how to test what the order currency has been set to programatically on the checkout page? That would be my first step in seeing if it is remaining USD or actually changing to CAD I would imagine.

    landed

    (@landed)

    I think it would be good to be able to test quickly. Myself was using some proxy websites but it’s not very good ajax and issues with js prevent perfect working of site.
    Tunnel bear can work if not logged in to wordpress. Try that.

    Plugin Author Oscar Gare

    (@oscargare)

    Hi @imgraeme,
    by default WooCommerce displays the “currency symbol” on the order sumary (orders admin page) How do you know that the orders have a wrong currency? CAD and USD have the same symbol.

    Did you add a code snippet or a plugin to change the currency symbol to the CAD or USD codes? That could be the source of the problem.

    Graeme

    (@imgraeme)

    Hey Oscar!

    I have set the currency format of the base store to include USD, and the currency format within the Pro version of PBOC plugin to include CAD for Canada prices. So they don’t only show the $ sign. No code snippet or plugin or anything, it’s right in the settings.

    Example from the PBOC settings: “[symbol][price] CAD”

    Plugin Author Oscar Gare

    (@oscargare)

Viewing 5 replies - 1 through 5 (of 5 total)
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