• Resolved Magda

    (@madga)


    Hi,

    We sent the following support ticket to payulatam because after redirection, and credit card payment testing, the amount appears in american dollars, not in colombian pesos.

    The following is their anwer, except that i can not find any fiel with thenumbers they mentionen and we didn’t add Panama anywhere, only colombia.

    Por medio del presente correo, nos permitimos informarte que el proceso de pago se muestra en USD debido a que en la configuración de Woocommerce diligenciaste el número de cuenta 500537, el cual pertenece a Panamá cuya moneda local es USD. En este caso, si quieres que la prueba se procese en COP debes colocar el número de cuenta 500538.

    Help please 😉

    https://wordpress.org/plugins/woocommerce-payu-latam-gateway/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jairo Mejia

    (@deusnoname)

    Hi Magda, that´s correct that number it´s set by default for testing porpuses but once you set your parameters and generate a transaction the plugins uses the currency, the country and the account id set in woocommerce and the plugin configuration to set the apropiate payment information, so if you want to test the transaction in COP set the currency of the store to that currency once you make a test payment you will see the result in COP.

    Plugin Author Jairo Mejia

    (@deusnoname)

    Thread solved

Viewing 2 replies - 1 through 2 (of 2 total)
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