Title: Wrong Calculation in Statistik Last modified: June 15, 2023 --- # Wrong Calculation in Statistik * Resolved [kbwdesign](https://wordpress.org/support/users/kbwdesign/) * (@kbwdesign) * [3 years ago](https://wordpress.org/support/topic/wrong-calculation-in-statistik/) * Deutsch * Hallo, wir haben ein ernstes Problem mit der Statistik von Woocoomerce. Dies ist leider falsch und beinhaltet Steuerliche Fehler und inkorrekte Angaben. * 1.Es fängt damit an, dass der erste Slot als Brutto Umsatz dargestellt wird. Das ist aber nicht korrekt, es handelt sich um den Netto Umsatz VOR Abzug er Gutscheine. 2. Der Steuersatz beträgt für die Produkte 19% (Deutschland) Ebenso ist der Versand so eingestellt, dass dieser auch mit 19% MwSt belegt ist. Somit müsste zu dem Nettoumsatz also Der Versandumsatz mit dazu gerechnet werden, das ganze dann zzgl 19% MwSt, was am Ende den Brutto Umsatz ergibt. * Leider wird das so nicht in der Statistik gemacht, was die Auflistung leider wertlos macht, da es steuerlich nicht korrekt ist. Aber selbst wenn man den Versand mal ohne Steuer bei der Statistik berechnet, stimmt die dort angegebene Höhe der Steuer auch nicht! * Ich sende hier mal ein Bild was das ganze zeigt. Das ist ein ernstes Problem, was auch zu ärger bei der Steuererklärung führt, wenn man sich auf diese Angaben verlässt, welche ganz klar falsch sind. * In den Einstellungen bei Woo sind die 19% korrekt hinterlegt, sowie auch die Einstellung dass bei dem Versand die Steuerklasse der Produkte herangezogen wird. * Ich bitte um Rückmeldung hierzu, da ich so alle Rechnungen einzelnd berechnen müsste was mich 3 Tage arbeit kosten würde! * Danke. ___________ * Englisch: * Hello, we have a serious problem with Woocoomerce statistics. This is unfortunately wrong and contains tax errors and incorrect data. * 1.It starts with the fact that the first slot is shown as gross sales. But this is not correct, it is the net sales BEFORE deducting the vouchers. 2. the tax rate for the products is 19% (Germany) Likewise, the shipping is set so that this is also occupied with 19% VAT. Thus, the net sales would have to be added to the shipping sales, the whole then plus 19% VAT, which results in the end of the gross sales. * Unfortunately, this is not done in the statistics, which makes the listing unfortunately worthless, because it is not correct for tax purposes. But even if you calculate the shipping times without tax in the statistics, the amount of tax indicated there is also not correct! * I send here times a picture what the whole shows. This is a serious problem, which also leads to trouble with the tax return, if you rely on this information, which is clearly wrong. * In the settings in Woo are the 19% correctly deposited, as well as the setting that the tax class of the products is used for shipping. * I ask for feedback on this, because I would have to calculate all invoices individually which would cost me 3 days of work! * Thank you. * ![](https://i0.wp.com/kbw-design.de/wp-content/uploads/2023/06/Steuer.png?ssl =1) * ![](https://i0.wp.com/kbw-design.de/wp-content/uploads/2023/06/Versand.png?ssl =1) * ![](https://i0.wp.com/kbw-design.de/wp-content/uploads/2023/06/Statistik.png? ssl=1) Viewing 3 replies - 1 through 3 (of 3 total) * Thread Starter [kbwdesign](https://wordpress.org/support/users/kbwdesign/) * (@kbwdesign) * [3 years ago](https://wordpress.org/support/topic/wrong-calculation-in-statistik/#post-16820803) * Insert Picture via Link does not work…so no screenshot possible. - This reply was modified 3 years ago by [kbwdesign](https://wordpress.org/support/users/kbwdesign/). * Thread Starter [kbwdesign](https://wordpress.org/support/users/kbwdesign/) * (@kbwdesign) * [3 years ago](https://wordpress.org/support/topic/wrong-calculation-in-statistik/#post-16820875) * One more Infromation: On mobile App it is agin a different Amount in Statistik by setting only completed orders…this is crazy! * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 12 months ago](https://wordpress.org/support/topic/wrong-calculation-in-statistik/#post-16839584) * Hi there [@kbwdesign](https://wordpress.org/support/users/kbwdesign/) 👋 * Thank you for contacting Woo support! * First, apologies for the delay. We have seen a recent influx of tickets and are currently working through a backlog. * > Wrong Calculation in Statistik * From what I gather, you are referring to wrong calculations in the screen at ** WordPress backend > Analytics > Revenue**. Correct? * [https://snipboard.io/](https://snipboard.io/) is a good (online) tool of choice for sharing screenshots here. Can you try using it for sharing the screenshots from your store, please? Copying and pasting the link from there should work as expected; I’ve just tried it. * Furthermore, to help you further, I’d like to understand more about your setup. * Could you please send me a copy of your site’s System Status? You can find it via `WooCommerce > Status`. Select `Get system report` and then `Copy for support`. * Once you’ve done that, you can paste the text in [https://gist.github.com/](https://gist.github.com/), or [https://pastebin.com/](https://pastebin.com/), and feel free to change/remove your site URL in the report for privacy reasons. * You can paste the Gist/Pastebin link here in your reply, once you have that. * Lastly, feel free to [take a look in the reported issues here, and see if any of them appears to be the one you are facing (direct link)](https://github.com/woocommerce/woocommerce/labels/focus%3A%20analytics%20%5Bteam%3AMothra%5D). * Looking forward to your response! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Wrong Calculation in Statistik’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 2 participants * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/) * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/wrong-calculation-in-statistik/#post-16839584) * Status: resolved