Title: Wrong availability shown until service provider selected Last modified: August 22, 2016 --- # Wrong availability shown until service provider selected * Resolved [Zade](https://wordpress.org/support/users/nothin7/) * (@nothin7) * [11 years, 6 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/) * Thanks for the handy plugin! * I am using service providers to allow location selection at [http://www.betterinbalancedenver.com/make-an-appointment/](http://www.betterinbalancedenver.com/make-an-appointment/). Service provider “Denver” is available WFS 10-6, and “Boulder” is available Tuesday 10-6. The available time slots are correctly shaded green when Denver or Boulder is selected. But when nothing is selected (i.e., when the page first loads), the 8-10am row incorrectly displays, and the 4-6pm is missing its green cells: [http://cl.ly/YEV0](http://cl.ly/YEV0) * How can I get the default view to display the correct time slots when the page first loads? * [https://wordpress.org/plugins/appointments/](https://wordpress.org/plugins/appointments/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [11 years, 6 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424569) * Hi [@nothin7](https://wordpress.org/support/users/nothin7/), * I hope you are well today and thank you for your question. * The default calender timing on initial page load is displayed of “No specific provider” which you can configure on the following path by selecting the “List for:” drop down list. * Admin Area -> Appointments -> Settings -> Working Hours Admin Area -> Appointments- > Settings -> Exceptions * Please advise if you have more questions. * Kind Regards, WPMU DEV * Thread Starter [Zade](https://wordpress.org/support/users/nothin7/) * (@nothin7) * [11 years, 6 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424571) * My question is not how to set times. I’ve already set times in Working Hours and Exceptions, as evidenced by the fact that my page shows green time slots. The problem is there are rows that are not green that should be. Please re-read my question, thank you. * Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [11 years, 6 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424572) * Hi [@nothin7](https://wordpress.org/support/users/nothin7/), * > How can I get the default view to display the correct time slots when the > page first loads? * If i am not wrong the above was your question and i have answered it accordingly in my previous reply. * > The problem is there are rows that are not green that should be. * Regarding this could you please share me the screenshots of your Working Hours and Exceptions settings so that i can troubleshoot it. * Also i accessed the page [http://www.betterinbalancedenver.com/make-an-appointment/](http://www.betterinbalancedenver.com/make-an-appointment/) but didn’t find any calender there so please make sure the appointment calender gets displayed there when you are not logged in. * Regards, WPMU DEV * Thread Starter [Zade](https://wordpress.org/support/users/nothin7/) * (@nothin7) * [11 years, 6 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424574) * I’m sorry, I didn’t realize you couldn’t see the calendar! It turns out that I had to disable the built-in cache to allow everyone to see it. So, please check the page again to see the incorrect rows: 8-10am and 4-6pm in the weekly schedule. Thanks! * Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [11 years, 5 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424699) * Hi [@nothin7](https://wordpress.org/support/users/nothin7/), * Thank you for your patience. * I checked the page [http://www.betterinbalancedenver.com/make-an-appointment/](http://www.betterinbalancedenver.com/make-an-appointment/) again and now i am getting “Page Not Found” error. * Please advise. * Regards, WPMU DEV * Thread Starter [Zade](https://wordpress.org/support/users/nothin7/) * (@nothin7) * [11 years, 5 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424700) * It’s been a month, we’ve found an alternative solution. * Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [11 years, 5 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424701) * Hi [@nothin7](https://wordpress.org/support/users/nothin7/), * Extremely sorry for the delay here but if we can be of any further assistance please don’t hesitate to ask 🙂 * Have a fantastic day! * Cheers, WPMU DEV Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Wrong availability shown until service provider selected’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/appointments_eaf36c.svg) * [Appointments](https://wordpress.org/plugins/appointments/) * [Frequently Asked Questions](https://wordpress.org/plugins/appointments/#faq) * [Support Threads](https://wordpress.org/support/plugin/appointments/) * [Active Topics](https://wordpress.org/support/plugin/appointments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/appointments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/appointments/reviews/) * 7 replies * 2 participants * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/wrong-availability-shown-until-service-provider-selected/#post-5424701) * Status: resolved