• Resolved siteworkscollab

    (@siteworkscollab)


    I can still browse the site, but when I go to the PayPal settings page, it throws a fatal error. This occurred after the wrong API credentials were added. How can I fix this so I can finish setting PayPal up?

    Error Details
    =============
    An error of type E_ERROR was caused in line 122 of the file /usr/src/app/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php. Error message: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not create token. in /usr/src/app/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php:122
    Stack trace:
    #0 /usr/src/app/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php(97): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->newBearer()
    #1 /usr/src/app/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settingslistener.php(150): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->bearer()
    #2 /usr/src/app/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/class-wcgatewaymodule.php(236): WooCommerce\PayPalCommerce\WcGateway\Settings\SettingsListener->listen_for_vaulting_enabled()
    #3 /usr/src/app/wp-includes/class-wp-hook.php(292): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule::WooCommerce\PayPalCommerce\WcGateway\

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @siteworkscollab

    can you please deinstall the plugin completely and install it again?

    Thank you
    Regards
    Andreas

    Thread Starter siteworkscollab

    (@siteworkscollab)

    Hi Andreas – I’ve tried that several times and it still is not working. The same error persists.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @siteworkscollab

    can you please add this to your wp-confog.php before Happy blogging

    // Remove all data from on uninstall
    define(‘WC_REMOVE_ALL_DATA’, true);

    Please uninstall the plugin and install it again. That code forces WordPress to remove all entries from the plugin when it gets uninstalled. Please note its valid for all other plugins too

    Best regards
    Andreas

    • This reply was modified 3 years, 5 months ago by Andreas W..
    Plugin Support Andreas W.

    (@aweissinpsyde)

    Closed because of inactivity

    Ran into the same issue.

    We where trying to set it up using the PayPal Sandbox Business Pro account

    We will keep looking into it but hope this helps

    The reply was

    ["body"]=>
      string(77) "{"error":"invalid_client","error_description":"Client Authentication failed"}"
      ["response"]=>
      array(2) {
        ["code"]=>
        int(401)
        ["message"]=>
        string(12) "Unauthorized"
      }

    Error

    2021/07/22 20:04:56 [error] 83366#83366: *125028 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not create token. in /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php:122
    Stack trace:
    #0 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php(97): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->newBearer()
    #1 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settingslistener.php(150): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->bearer()
    #2 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/class-wcgatewaymodule.php(236): WooCommerce\PayPalCommerce\WcGateway\Settings\SettingsListener->listen_for_vaulting_enabled()
    #3 /www/localhost" while reading response header from upstream, client: 98.0.35.41, server: localhost.dev, request: "GET /wp-admin/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.4-fpm-localhost.sock:", host: "localhost.dev", referrer: "https://localhost.dev/wp-admin/admin.php?page=wc-settings&tab=checkout"
    
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    Generated at: 2021-07-22 20:14:32 +00:00
    

    Tried https://wordpress.org/support/topic/wrong-api-key-results-in-fatal-error-how-to-fix/#post-14607222

    It didn’t work

    Manually deleted the woocommerce_ppcp-gateway_settings and woocommerce-ppcp-settings from the wp_option table.

    It seems like the issue was the login process for the sandbox was unclear and entering the incorrect information in the manual process was causing the issue.

    Additional checks/validation should be done on the information and documentation improved.

    Otherwise should be all set now for me.

    Hopefully the information above helps.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @timbhowe,

    Apologies for the trouble with the plugin setup.
    This issue has been resolved for our next update 1.4.0 which is set to be released sometime next week. We are also implementing additional checks that verify the feature availability for connected PayPal accounts.
    You can find the current plugin documentation here: https://docs.woocommerce.com/document/woocommerce-paypal-payments/
    The documentation will be expanded with more details sometime soon.
    If there’s anything specific you’d like to see or when you want to share feedback, please let us know.
    Thanks!

    Kind regards,
    Niklas

    Awesome! Glad to hear it and thanks for the info.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Wrong API key results in fatal error – how to fix’ is closed to new replies.