Wrong additional_image_link format

Resolved Aceid
(@aceid)

4 years, 2 months ago

Hi Pixel Caffeine team,

I found that the main-product-catalog.xml has wrong additional_image_link format.
According to Google Merchant Center guide, the additional_image_link in XML format is

<g:additional_image_link>http://www.example.com/image2.jpg</g:additional_image_link>
<g:additional_image_link>http://www.example.com/image3.jpg</g:additional_image_link>

but created by plugin is
<g:additional_image_linkhttp://www.example.com/image2.jpg,http://www.example.com/image3.jpg</g:additional_image_link>

It mix the XML and Text format, that will make Google can’t crawl the images and show worng message in Merchant Center.

Google Merchant Center guide
https://support.google.com/merchants/answer/6324370

Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Antonino Scarfì
(@antoscarface)

4 years ago

Hi,

that field can define multiple images, and it’s also a best practice do that, and it’s allowed to use the comma to specify multiple images in the same field. It’s described here https://developers.facebook.com/docs/marketing-api/catalog/reference/#da-commerce, but also in the link you posted: https://snipboard.io/87Pq64.jpg

So, everything is ok 🙂

Thread Starter Aceid
(@aceid)

4 years ago

@antoscarface

Thanks for your reply.
According to the the snapshot with red highlight, it is Text feeds format.
Pixel Caffeine create XML feeds format.

I will get warring msg in Google Merchant Center, or I shouldn’t use this product feed both at Facebook and Google Merchant Center?

Best Regards.

Plugin Author Antonino Scarfì
(@antoscarface)

4 years ago

Hi,

thanks for your details. Just for confirmation, did you have any error messages from Facebook about the wrong format of that field?

I’d be happy to change the format, but I saw (I’m not able to find the doc) that the format with the comma is correct also for XML, but I might be wrong or it might be changed recently (I don’t find any changelog where it’s specified).

I’ll try to put in the backlog the format change as soon as possible if needed.
Let me know.

Plugin Author Antonino Scarfì
(@antoscarface)

4 years ago

Hi,

I released the new version of the plugin with this format request. If you had problems with the previous format, please upgrade the plugin to 2.1.2 in order to fix it! 🙂

Have a nice day!

Thread Starter Aceid
(@aceid)

4 years ago

@antoscarface

Thanks for your help.
I have update to the latest version, the warring msg in Google Merchant Store is fix.

👍

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Wrong additional_image_link format’ is closed to new replies.