WPvivid and WP Rocket conflict isssue

  • Resolved wpkris05

    (@wpkris05)


    1 year ago

    Hi. We have wpvivid and wp rocket installed on our website. We noticed that if wp rocket was activated and we created a backup using wpvivid, after it finish, when we access the homepage it will prompt a download. Inner pages are ok, only the homepage doesnt work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    1 year ago

    Hello @wpkris05

    when we access the homepage it will prompt a download

    Would you please send us a screenshot of that?

    Thanks,

    All the best,

    Thread Starter wpkris05

    (@wpkris05)

    1 year ago

    @tonyrobins hi. i cannot provide screenshot now but it just download an unknown file automatically everytime we navigate to homepage. the wpvivid im using is pro version and the version of wprocket is 3.1.2.2.1 .

    Plugin Support nicholas2019

    (@nicholas2019)

    1 year ago

    Hello @wpkris05 ,

    As we are not allowed to troubleshoot the pro version issues on this forum, we are going to mark the thread as resolved. Please submit a ticket on WPvivid official site to contact us.

    All the best.

Viewing 3 replies - 1 through 3 (of 3 total)
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