Title: WPtouch support hours
Last modified: September 1, 2016

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# WPtouch support hours

 *  [Skylabb](https://wordpress.org/support/users/skylabb/)
 * (@skylabb)
 * [10 years ago](https://wordpress.org/support/topic/wptouch-support-hours/)
 * I’m sure you know well, most developers work in odd hours including weekends 
   and late night. When we hit a problem, the sooner we got an answer the better
   as we don’t have the luxury of waiting for a couple days to solve a problem. 
   I sent in a support ticket to BRAVENEWCODE as a paying customer and got an email
   response:
 * “Our support team respond to tickets Monday to Friday, between 9am and 5pm EST
   and will be reviewing and responding to your ticket as soon as possible within
   that time.”
 * M-F 9a-5p office hours? Nice to be working like bankers. If you are to serve 
   a world wide market of thousands of customers, I suggest to widen the support
   hours because not every customer lives in your time zone and works within banking
   hours.
 * Thank you.
 * Steven
 * [https://wordpress.org/plugins/wptouch/](https://wordpress.org/plugins/wptouch/)

The topic ‘WPtouch support hours’ is closed to new replies.

 * ![](https://ps.w.org/wptouch/assets/icon-256x256.png?rev=1313960)
 * [WPtouch - Make your WordPress Website Mobile-Friendly](https://wordpress.org/plugins/wptouch/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wptouch/unresolved/)
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 * 0 replies
 * 1 participant
 * Last reply from: [Skylabb](https://wordpress.org/support/users/skylabb/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/wptouch-support-hours/)
 * Status: not resolved