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[Resolved] WPTouch not working

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author BraveNewCode Inc.

    @bravenewcode

    Did you upgrade from an older version of WPtouch or was this a clean install? We’ve seen occasional issues where an upgrade has caused hiccups – typically clearing WPtouch’s settings takes care of that.

    Alternatively, if you’re running a cache plugin, you might check if it is correctly configured to pass mobile requests through to WPtouch: http://www.bravenewcode.com/support/knowledgebase/optimizing-caching-plugins-for-mobile-use/.

    If neither of those are applicable, please post the URL for your site and we’ll take a look.

    Yes, we’ve been running WPTouch from sometime and have been installing the updates as they have been received.

    We’re currently running WP Super Cache with WPTouch enabled in the set up.

    http://www.windsorsquare.ca

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    Unfortunately WP Super Cache’s WPtouch ‘compatibility’ function only works with version 1.x – we enhanced the way we handle device handling in WPtouch 3 and they haven’t yet caught up.

    As a result, their mobile/desktop cache handling is currently broken. You may want to post in their support forums to encourage them to revise their plugin.

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    Unfortunately WP Super Cache’s WPtouch ‘compatibility’ function only works with version 1.x – we enhanced the way we handle device handling in WPtouch 3 and they haven’t yet caught up. As a result, their mobile/desktop cache handling is currently not behaving quite right.

    You may want to post in their support forums to encourage them to revise their plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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