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WPtouch mobile plugin - after install still redirecting to other page (2 posts)

  1. Alan Koh
    Member
    Posted 1 year ago #

    Hi all,

    I really really need help in this.

    6 months ago, I installed WPtouch to my website http://www.mortgagesense.com.sg
    As my home page have slider and its doesn't fit well, i decided to point all my mobile users to my "about us" page.

    I just deleted off the plugin WPtouch and its no longer showing mobile version. However, my mobile page still redirected to my "about us" page.

    And there the funny thing.
    1) If you use a mobile and key in my domain http://www.mortgagesense.com.sg, it is not redirected
    2) If you google about my company "Mortgage Sense Singapore" and you click on the search results, you get redirected to my "about us" page despite the search results domain showing "www.mortgagesense.com.sg" and not "www.mortgagesense.com.sg/about-us"

    I reinstalled Wptouch and change the settings NOT TO redirect to "about us" page and deleted it. But it is still redirecting.

    I want to stop the redirect and i need help badly.

  2. BraveNewCode Inc.
    Member
    Posted 1 year ago #

    I just deleted off the plugin WPtouch and its no longer showing mobile version. However, my mobile page still redirected to my "about us" page.

    Hello. This sounds like a caching issue. Once WPtouch has been deactivated, it cannot serve the mobile theme. Caching plugins tend to serve content in the incorrect theme. Once you purge your cache and/or delete the cached files from your server via FTP, there will no longer be any pages with the mobile theme stored and therefore, none to be served where they shouldn't be.

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