Support » Plugin: iThemes Security (formerly Better WP Security) » wppssupport mail is not working

  • Hi, in the past 2 weeks every time i get a notification from the security plugin (such as lock-down or file change warning) i automatically get an error message from the:
    wppssupport@secureserver.net
    mail server.

    i don’t have any email issues with other platforms on my site, only with you email address.

    is there anything can be done to avoid these errors?

    Message not delivered
    Your message couldn’t be delivered to wppssupport@secureserver.net because the remote server is misconfigured. See technical details below for more information.
    The response from the remote server was:
    550 5.4.1 [wppssupport@secureserver.net]: Recipient address rejected: Access denied [SN1NAM01FT029.eop-nam01.prod.protection.outlook.com]

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