• Resolved Brad

    (@braads)


    Hello πŸ™‚

    I use the Enfold theme (https://kriesi.at) for my WP site.

    After activating the WPO Tweaks plugin – which actually works great – the color section feature (https://kriesi.at/documentation/enfold/color-section) is faulty. Example: I just want to insert a simple green area at the end of a page. With the plugin activated, the area remains white. If I deactivate the plugin, everything works and I can add color-sections as normal.

    Maybe a cache problem?
    Color sections created before activation remain untouched and fine.

    Thank you!

    • This topic was modified 1 year, 6 months ago by Brad.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Fernando Tellado

    (@fernandot)

    Hi @braads

    I don’t use the Enfold Theme, but some clients has it active, so I can test it in their sites.

    Please, may you show me a capture of the issue? πŸ™‚

    Thread Starter Brad

    (@braads)

    Hello @fernandot

    thank you for the quick reply. It might be easier if I could send you an email. It seems that’s not possible here. And on your website, I only found a contact form (I can’t attach images there). What’s the best way to send a message with images? You can also access my website, but it’s in German.

    • This reply was modified 1 year, 6 months ago by Brad.
    Plugin Author Fernando Tellado

    (@fernandot)

    A capture could be enough, and, excuse me but I cannot give support by email. It’s better here, because one response to one user can benefit others any other day

    Thread Starter Brad

    (@braads)

    I try my best πŸ™‚
    Here’s a screenshot with the plugin deactivated. The area (just a simple color section) is visible.

    Here’s a screenshot with the plugin activated. The color section is simply white.

    If I deactivate the plugin again, the area appears again. I hope this helps. Thanks in advance.

    • This reply was modified 1 year, 6 months ago by Brad.
    • This reply was modified 1 year, 6 months ago by Brad.
    Plugin Author Fernando Tellado

    (@fernandot)

    I don’t know how the area is made, may you show me how do you add it inside the editor, not the result?

    Thread Starter Brad

    (@braads)

    You wrote that you have access to Enfold and can test it on client sites. It’s a simple element: see first Post: https://kriesi.at/documentation/enfold/color-section. I can’t describe it or help any better.

    I’ve since started using a different plugin, so that issue has been resolved.

    • This reply was modified 1 year, 6 months ago by Brad.
    Plugin Author Fernando Tellado

    (@fernandot)

    Yes, I have access (limited) but I don’t know how the theme works nor his builder

Viewing 7 replies - 1 through 7 (of 7 total)

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