Title: WPML String Translation
Last modified: December 8, 2022

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# WPML String Translation

 *  [shelbergs](https://wordpress.org/support/users/shelbergs/)
 * (@shelbergs)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wpml-string-translation-5/)
 * Hi
 * After I have updated to WP v. 6.6.1 our website [https://watercompany.dk/](https://watercompany.dk/)
   is down with an error caused bythe WPML String Translation plugin. I can’t seem
   to get access to their support, so I try in here. I can acces wp-admin in recovery
   mode through an auto-generated link. I have tried to both romove and update the
   plugin, but no luck. Anyone with an answer, would be much appreciated.
 * Thx.
    shelbergs
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwpml-string-translation-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wpml-string-translation-5/#post-16272994)
 * > error caused bythe WPML String Translation plugin
 * `WPML String Translation` plugin could not be found in the wordpress.org/plugins/
   directory, as far as I can see.
 * If you use a commercial plugin and need support, please go to their official 
   support channel. In order to be good stewards of the WordPress community, and
   encourage innovation and progress, we feel it’s important to direct people to
   those official locations.
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial plugin is not working properly. This is one other
   reason why volunteers forward you to the commercial product’s vendors. The vendors
   are responsible for supporting their commercial product. **Commercial products
   are [not supported in these forums](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported).**

Viewing 1 replies (of 1 total)

The topic ‘WPML String Translation’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/wpml-string-translation-5/#post-16272994)
 * Status: not resolved

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