Hi,
Thanks for using CusRev.
The field wpml_language is available when you edit the order, not for a review. You can follow the WPML documentation to learn how to translate a review https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-and-displaying-product-reviews/
Or contact their support to get more information.
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Hello again,
your plugin is not supported by WPML as they said: https://wpml.org/forums/topic/woocommerce-review-is-on-the-wrong-language/
What I want to do is change a review language. Some of reviews are shown as a wrong language: https://prnt.sc/QTitx2sCM9Dc
Please advise.
Hi,
Thanks for your additional information.
If you deactivate our plugin, can you change the language of the review and show it on the product page?
Hello @pear8398 ,
not sure how to change language of the review after plugin deactivation.
Hi,
It is the standard feature of WPML, you can follow their documentation
https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/
Our plugin doesn’t have an option to change the language of the review.
Thank you.
Hello @pear8398 ,
this didn’t change review language.
Hi,
Can you please answer my question above?
If you deactivate our plugin, do you see the language of review as before? If not, please share the product page URL where I can see the issue. I will help you check this.
Hello,
I meant that I did check if anything changes when plugin is deactivated. The answer is no. Problem is still the same. I guess a user made a review while browsing english version, but the review he left was in Lithunian.
Here is example: https://www.yugentea.lt/product/zalioji-arbata-premium-sencha/
Hi,
Thanks for your additional information.
As you can see in the screenshot https://ibb.co/ycsKq8B1
the flag image is added by the WPML plugin, even after deactivating our plugin, it still displays in the reviews section. So please get in touch with WPML support and ask them to change the language of the review.
It is because WPML is active. I can not keep WPML deactivated all the time.
Hi,
As you can see in your previous reply, after deactivating our plugin, the flag (language) of the review is still showing. That means it is not created by our plugin, so there is nothing to do with it.
If you have other questions, please open a new topic to get support.
Thank you.
