• Resolved agni707

    (@agni707)


    Hi, I am using your plug and after updating new version I cannot create any new page or edit. When I try to edit or create anything, it redirects me at this link https://wpglobus.com/product/wpglobus-plus/#slug . But Currently I am not capable to buy any plugin and I just want to use your free version. How can I resolve this problem.

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  • Plugin Contributor Alex Gor

    (@alexgff)

    First of all check you are using WordPress 4.9.* with WPGlobus 1.9.*

    I’ll need to know if this behavior is caused by a conflict with a plugin or theme.
    Therefore I want to ask you to do the following:

    – Log in on your WordPress website.
    ​- Set site in development mode using ​plugin https://wordpress.org/plugins/maintenance/
    – Deactivate all non-WPGlobus plugin.
    – Switch your theme to a standard theme like Twenty Sixteen.
    – Test for the issue again. Does it still occur?

    If it still occurs:
    – Add a summary of the above steps to your bug report.

    If it doesn’t occur anymore:
    – Reactivate your theme.
    – Test for the issue.
    – If the problem reoccurred after reactivating, please add that information to your bug report.

    If it doesn’t occur with theme:
    – Reactivate all non-WPGlobus plugins one-by-one.
    – Test for the issue again after every plugin you reactivate.
    – If the problem reoccurred after reactivating one of your plugins, please add that information to your bug report.

    Thanks!

    Thread Starter agni707

    (@agni707)

    No. I am using 4.9 and I made some changes in core that’s why I didn’t update the current WordPress version. When I faced this issue and I download the previous version of WPGlobus but still the issue is not solved yet.

    Plugin Contributor Alex Gor

    (@alexgff)

    Please do steps that I wrote upper.

Viewing 3 replies - 1 through 3 (of 3 total)
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