Title: WPForms summary email incorrect
Last modified: October 5, 2020

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# WPForms summary email incorrect

 *  Resolved [kaseyab](https://wordpress.org/support/users/kaseyab/)
 * (@kaseyab)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-summary-email-incorrect/)
 * My weekly summary this week said I have 17 entries on my enquire form. Which 
   none have been emailed to me during the week.
 * I have tested the form from my mobile, iPad and computer and I receive those 
   enquiries immediately into my email, so I know there isn’t any problem with receiving.
   Also, when I check my website analytics, there have been zero page views of my
   enquiry form… so these 17 entries?? Where did they come from and apparently I
   can only see them if I pay $200 AUS.
 * Anyone provide any insight as to why this could be happening?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-summary-email-incorrect/#post-13500743)
 * Hello [@kaseyab](https://wordpress.org/support/users/kaseyab/),
 * Thanks for contacting us & I apologize for the confusion!
 * For the most part, in the lite version of WPForms, the summery email will give
   you the information of your email summaries will include all-time form submission
   totals rather than weekly data. So, the 17 entries you’ve received seems the 
   all-time form submission data.
 * Further, if you decide at any point to upgrade to our paid version, you will 
   be able to store and view future entries in your website. However, WPForms Lite
   entries are not stored in WordPress and only exist in the email that is sent.
 * Thanks!
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-summary-email-incorrect/#post-13523661)
 * Hi [@kaseyab](https://wordpress.org/support/users/kaseyab/),
 * We haven’t heard back from you in about a week, so I’m going to go ahead and 
   close this thread for now. But if you’d like us to assist further, please feel
   welcome to continue the conversation (please just see my post above).
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WPForms summary email incorrect’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Jade](https://wordpress.org/support/users/jadeam/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-summary-email-incorrect/#post-13523661)
 * Status: resolved