Title: WPForms not receiving emails
Last modified: May 8, 2019

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# WPForms not receiving emails

 *  [moconnor](https://wordpress.org/support/users/moconnor/)
 * (@moconnor)
 * [7 years ago](https://wordpress.org/support/topic/wpforms-not-receiving-emails/)
 * Hi Everyone
 * I’m setting up the website in the link. This is the first time I’ve used WPForms,
   since previous websites I used never needed it.
 * In notifications, I have tried my email and the website owner’s email under ‘
   Send To Email Address’.
 * Notifications are set to ‘On’ and the form is on the website. When the form is
   submitted the whole thank you message works. Unfortunately, the email set up 
   for notifications won’t receive anything in their inbox.
 * I’ve tried setting up WP Mail SMTP. I have ‘force from mail’ and my email in 
   the From Email section under settings. Funnily enough, even if I try a test email,
   it won’t send.
 * I’ve followed the advice in this thread to no avail/ With the exception of the
   GoDaddy fix (which seems like a little too much gravy for the potato): [https://wordpress.org/support/topic/wpforms-not-sending-email/](https://wordpress.org/support/topic/wpforms-not-sending-email/)
 * Is there anything else I can try to troubleshoot/fix the issue?
 * Thanks in advanced for any assistance. I’m a little rusty with web stuff (because
   my work is in Data Analytics!) so the simpler the better if possible 😀 :D.
 * M
    -  This topic was modified 7 years ago by [moconnor](https://wordpress.org/support/users/moconnor/).
    -  This topic was modified 7 years ago by [moconnor](https://wordpress.org/support/users/moconnor/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwpforms-not-receiving-emails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘WPForms not receiving emails’ is closed to new replies.

## Tags

 * [contact](https://wordpress.org/support/topic-tag/contact/)
 * [email](https://wordpress.org/support/topic-tag/email/)
 * [form](https://wordpress.org/support/topic-tag/form/)
 * [submit](https://wordpress.org/support/topic-tag/submit/)

 * 0 replies
 * 1 participant
 * Last reply from: [moconnor](https://wordpress.org/support/users/moconnor/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/wpforms-not-receiving-emails/)
 * Status: not resolved

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