• Plugin Author Jared Atchison

    (@jaredatch)


    Hi there,

    Thank you for using WPForms! We’re here to help if you need a hand creating your forms.

    In order to ensure the fastest response possible, please follow these guidelines before posting.

    Do you have a paid license? If you’re a customer, the fastest way to get help is through our support ticket system.

    Have you checked out our documentation? We have extensive step-by-step WPForms tutorials on our site that might answer your question.

    For WPForms Lite (free version) users, we provide limited support here in the WordPress.org support forums. We typically respond here within 1-3 business days.

    In order to help us help you, please:

    • Describe the issue you’re encountering in as much detail as possible.
    • Provide the URL where the form is embedded or the issue is occurring.

    If you have an urgent or complex issue, you can purchase a license for access to our fast support ticket system.

    Thanks again for using WPForms 🙂

    Best Regards,

    Jared Atchison
    Co-Founder
    WPForms

  • The topic ‘WPForms Lite Support Policy’ is closed to new replies.