Hello @dattai,
Thanks for contacting us!
When you have sometime, could you please double check if you’re using the latest version (1.6.4.1) of WPForms Lite?
Thanks, and please let me know!
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This reply was modified 3 years, 11 months ago by Prashant Rai.
Hello Prasant,
I don’t understand what you mean.
Can you make it clear?
Thanks,
Tài
Hello @dattai,
I apologize for any confusion!
I looked at your website, and analyzing the error message you’re getting it appears that your website might be on PHP version 8. Currently, WPForms isn’t compatible with PHP 8.0. Our development team is working to make it compatible and hopefully, it will be available in one of the future releases. However, due to some major changes in PHP 8.0, we are not able to provide an estimated time for its availability.
In the meantime, could you please reach out to your hosting provider to downgrade PHP?
Thanks!
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This reply was modified 3 years, 11 months ago by Prashant Rai.
Thanks,
Now im using 7.4 version.
Hello @dattai,
Great! Could you please let me know if the error is still there on the website after downgrading the PHP?
Thanks!
Hi,
I have a question about email notifications.
Suddenly, it seems not to work. It is still working normally before.
So what is the cause?
WP Mail SMTP or WPForms Lite?
Thanks,
Tai
Hello @dattai,
I’m sorry to hear that you’re having issues with email delivery.
To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.
If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.
To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.
I hope this helps 🙂
It is still working normally before. Did I do right?
Suddenly, it seems not to work.
I don’t know what to do now or how to handle this.
Hi Prasant,
I can’t reset my password at link https://www.saigonvillas.vn/wp-admin/
So my site have a problem with WP Mail SMTP?
Hello @dattai,
Though it’s outside the purview of support we can offer if you are facing issues with your WordPress website password, I think should get in touch with the hosting provider.
So my site have a problem with WP Mail SMTP?
I don’t think there should be any issues with the WP Mail SMTP plugin if you’re configured the plugin properly.
When you have some time, could you please share some screenshots of your WP Mail SMTP settings and your WPForms notifications area? That will give me some idea if there’s an issue going on.
Thanks!
How to share you some screenshots of WP Mail SMTP settings and WPForms notifications area?
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This reply was modified 3 years, 11 months ago by Marius L. J.. Reason: Remove private contact details
Hello @dattai,
You can share the screenshots of the WP Mail SMTP settings & WPForms notifications area by uploading them to file-sharing applications like Dropbox or Google drive. You can then share the URL over here so I can take a closer look.
Thanks!
Hello Prashant,
What do I need to do now?
Thanks,
Tai