WPForms Lite – [404] – pro/js/admin/builder/fields/content.min.js

  • Resolved garrigan

    (@garrigan)


    2 months, 1 week ago

    Hi,

    WPForms Lite, 1.9.4.2

    It appears that the plugin was referencing a file from the Pro version of the plugin.

    Apr 6 18:51:02 staging-web-server nginx: 2001:xxx:xxxx::xxx - - GET /wp-content/plugins/wpforms-lite/assets/pro/js/admin/builder/fields/content.min.js?ver=1.9.4.2 HTTP/3.0 404 45898 https://staging.mydomain.com/wp-admin/admin.php?page=wpforms-builder&view=fields&form_id=489 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:137.0) Gecko/20100101 Firefox/137.0 GET https://staging.mydomain.com fastcgi_script_name /index.php

Viewing 15 replies - 1 through 15 (of 19 total)
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  • Plugin Support Ralden Souza

    (@rsouzaam)

    2 months, 1 week ago

    Hi @garrigan,

    Thanks for reaching out and reporting the issue!

    I’m checking this alert with the team and will update you as soon as we have more details.

    We appreciate your patience with this! In the meantime, please feel free to let me know if you have any questions.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    2 months, 1 week ago

    Hi @garrigan,

    Thanks for your patience!

    Regarding WPForms Lite referencing a file from the Pro version, /assets/pro/js/admin/builder/fields/content.min.js, we expect the fix to be released in version 1.9.5. Once the new WPForms Lite version is available with the fix, I will update you.

    Thanks!

    Thread Starter garrigan

    (@garrigan)

    2 months, 1 week ago

    Many thanks!

    Thread Starter garrigan

    (@garrigan)

    1 month, 4 weeks ago

    Here is another similar issue.

    GET /wp-content/plugins/wpforms-lite/images/integrations/ai/ai-feature.svg

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 month, 3 weeks ago

    Hi @garrigan,

    Thanks for reporting this issue!

    I looked into this, and it seems there might be a slight path issue. WPForms Lite has AI tools, and the SVG image should be located in the /wp-content/plugins/wpforms-lite/assets/images/integrations/ai/ai-feature.svg directory. The “images” folder should be inside the “assets” folder.

    The path you provided is missing the “assets” folder, which might be causing the problem.

    I couldn’t replicate this issue on my test site. Could you please share a screenshot showing the error you’re seeing? This will help me understand the context better and investigate further.

    Thanks!

    Thread Starter garrigan

    (@garrigan)

    1 month, 3 weeks ago

    Hi, I obtained the information from the server logs. I check the logs daily.

    I do see the file in the path from your reply.

    /wp-content/plugins/wpforms-lite/assets/images/integrations/ai/ai-feature.svg

    Look in the following files for the path that I reported, and you will an “imprecise” reference.

    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.min.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-fields-types.min.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.min.css
    wp-content/plugins/wpforms-lite/assets/css/integrations/ai/chat-element.css
    wp-content/plugins/wpforms-lite/assets/css/integrations/ai/chat-element.min.css
    wp-content/plugins/wpforms-lite/assets/css/admin-integrations.css
    wp-content/plugins/wpforms-lite/assets/css/admin-integrations.min.css

    Thread Starter garrigan

    (@garrigan)

    1 month, 3 weeks ago

    I cannot provide an image. I obtained the information from the server logs.

    I looked through all the plugin files.

    You will see that the path is not “precise”. One or more of the listed files is probably the proximate cause. I am not an expert, but my guess is that a more “precise” path will prevent the issue from occurring. In other words, the path in each of these files is “relative”.

    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.min.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-fields-types.min.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.css
    wp-content/plugins/wpforms-lite/assets/css/builder/builder-third-party.min.css
    wp-content/plugins/wpforms-lite/assets/css/integrations/ai/chat-element.css
    wp-content/plugins/wpforms-lite/assets/css/integrations/ai/chat-element.min.css
    wp-content/plugins/wpforms-lite/assets/css/admin-integrations.css
    wp-content/plugins/wpforms-lite/assets/css/admin-integrations.min.css

    • This reply was modified 1 month, 3 weeks ago by garrigan.
    Plugin Support Ralden Souza

    (@rsouzaam)

    1 month, 3 weeks ago

    Hi @garrigan,

    Thanks for all those details!

    That GET /wp-content/plugins/wpforms-lite/images/integrations/ai/ai-feature.svg log was reported to the team, and we are checking it. I will update you as soon as we have more details.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 month, 3 weeks ago

    Hi @garrigan,

    Thanks for your patience!

    Regarding the alert for /assets/pro/js/admin/builder/fields/content.min.js: please note that we released WPForms Lite 1.9.5. After updating the plugin, the alert should no longer appear.

    Concerning the alert for /plugins/wpforms-lite/images/integrations/ai/ai-feature.svg, we have been unable to reproduce it on different servers. As an example, here are screenshots from a debug.log and an error.log in one of the servers:

    Our guess is that this issue might be related to a site builder. Could you please share which site builder you’re using?

    Thanks!

    Thread Starter garrigan

    (@garrigan)

    1 month, 3 weeks ago

    I am using the resume 2 template in Neve Pro from themeisle.

    Plugin Support Kenneth Macharia

    (@kmacharia)

    1 month, 2 weeks ago

    Hi @garrigan,

    Thank you for the additional details.

    We are still investigating the issue further and I will share an update soon.

    Thank you again for your patience and support!

    Thread Starter garrigan

    (@garrigan)

    1 month, 2 weeks ago

    Thank you

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 month, 1 week ago

    Hi @garrigan,

    Thanks for your patience while we investigated this issue.

    We haven’t been able to reproduce the error on our end, but we’ve identified a solution that should fix it for you.

    Here’s what you need to do:

    1. Create New Folders: Navigate to your WordPress installation and find the WPForms plugin folder: /wp-content/plugins/wpforms-lite/. Inside that folder, you need to create the following new folders:
      • /wp-content/plugins/wpforms-lite/images/
      • /wp-content/plugins/wpforms-lite/images/integrations/
      • /wp-content/plugins/wpforms-lite/images/integrations/ai/
    2. Copy the SVG File: Now, locate the file named ai-feature.svg in this directory: /wp-content/plugins/wpforms-lite/assets/images/integrations/ai/. Copy this file (don’t move it, just copy it) to the new folder you just created: /wp-content/plugins/wpforms-lite/images/integrations/ai/
    3. Just in Case: If you have any trouble locating or copying the file, here’s a copy you can download: https://a.supportally.com/f/UcEAb3

    This solution should resolve the error you’re seeing in your logs.

    Could you please try these steps and let me know if it fixes the issue? If you have any questions or run into any problems along the way, please don’t hesitate to ask. I’m here to help!

    Thanks!

    Thread Starter garrigan

    (@garrigan)

    1 month, 1 week ago

    mkdir -p /wp-content/plugins/wpforms-lite/images/integrations/ai/
    cp /wp-content/plugins/wpforms-lite/assets/images/integrations/ai/ai-feature.svg /wp-content/plugins/wpforms-lite/images/integrations/ai/

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 month, 1 week ago

    Hi @garrigan,

    Thanks for sharing how you created the folder at /wp-content/plugins/wpforms-lite/images/integrations/ai/ and copied the ai-feature.svg file there.

    When you have a chance, please let us know if this resolved the error logs on your server.

    Thanks!

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