Title: wpforms keeps loading Last modified: January 16, 2025 --- # wpforms keeps loading * Resolved [giwrgos2197](https://wordpress.org/support/users/giwrgos2197/) * (@giwrgos2197) * [1 year, 4 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/) * I have wpforms in my site and it used to work fine. Now when i press edit a form or add new form it keeps loading and loading without ending. I tried to downgrade the version but the problem remains. I updated again and nothing happened. * ![](https://wordpress.org/b14c4840-2161-45a4-a880-6317b0ba5e4c) * Best regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwpforms-keeps-loading%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/) * (@kmacharia) * [1 year, 4 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18248549) * Hey [@giwrgos2197](https://wordpress.org/support/users/giwrgos2197/), Thank you for reaching out and sorry for the trouble there!Would you mind checking your browser developer tools and sharing any errors that are visible on the JS console or the Network tab? In case it helps, you can learn more about using developer tools in [this guide](https://www.wpbeginner.com/wp-tutorials/basics-of-inspect-element-with-your-wordpress-site/#aioseo-easily-find-errors-on-your-site). Also, would you mind heading over to **WPForms > Tools > System Info** and sharing a copy of the information there?Thank you! * Thread Starter [giwrgos2197](https://wordpress.org/support/users/giwrgos2197/) * (@giwrgos2197) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18251474) * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/), * The truth is that it shows 82 errors * Is it ok to paste all of them here? * The System info from WPForms are: * ```wp-block-code ### Begin System Info ### ``` * — WPForms Info * Lite: Mar 23, 2024 at 2:30pm (GMT) Lite Connect: Backup is not enabled * — Site Info * Site URL: [https://northcorfutravel.com](https://northcorfutravel.com) Home URL: [https://northcorfutravel.com](https://northcorfutravel.com)Multisite: No * — WordPress Configuration * Version: 6.7.1 Language: en_USUser Language: en_USPermalink Structure: /index. php/%year%/%monthnum%/%day%/%postname%/Active Theme: Neve 3.8.16Show On Front: pagePage On Front: Home (#11)Page For Posts: UnsetABSPATH: C:\Inetpub\vhosts\ northcorfucars.com\northcorfutravel.com/Table Prefix: Length: 8 Status: AcceptableWP_DEBUG: DisabledWPFORMS_DEBUG: Not setMemory Limit: 40MRegistered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completedRevisions: Enabled * — WordPress Uploads/Constants * WP_CONTENT_DIR: C:\Inetpub\vhosts\northcorfucars.com\northcorfutravel.com/wp- content WP_CONTENT_URL: [https://northcorfutravel.com/wp-content](https://northcorfutravel.com/wp-content) UPLOADS: Not setwp_uploads_dir() path: C:\Inetpub\vhosts\northcorfucars.com\northcorfutravel. com/wp-content/uploads/2025/01wp_uploads_dir() url: [https://northcorfutravel.com/wp-content/uploads/2025/01](https://northcorfutravel.com/wp-content/uploads/2025/01) wp_uploads_dir() basedir: C:\Inetpub\vhosts\northcorfucars.com\northcorfutravel. com/wp-content/uploadswp_uploads_dir() baseurl: [https://northcorfutravel.com/wp-content/uploads](https://northcorfutravel.com/wp-content/uploads) * — WordPress Active Plugins * Elementor: 3.26.5 Ultimate Addons for Elementor Lite: 2.0.6WPCode Lite: 2.2.5WPForms Lite: 1.9.3.1WP Mail SMTP: 4.3.0WP Rollback: 2.0.7Yoast SEO: 24.2 * — WordPress Inactive Plugins * Akismet Anti-spam: Spam Protection: 5.3.5 Hello Dolly: 1.7.2 * — Webserver Configuration * PHP Version: 8.1.29 MySQL Version: 10.5.23Webserver Info: Microsoft-IIS/10.0 * — PHP Configuration * Memory Limit: 512M Upload Max Size: 64MPost Max Size: 64MUpload Max Filesize: 64MTime Limit: 180Max Input Vars: 5120Display Errors: On (off) * — PHP Extensions * cURL: Supported fsockopen: SupportedSOAP Client: InstalledSuhosin: Not Installed * — Session Configuration * Session: Disabled End System Info ### * Thank you for your response - This reply was modified 1 year, 3 months ago by [giwrgos2197](https://wordpress.org/support/users/giwrgos2197/). * Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/) * (@kmacharia) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18254345) * Hi [@giwrgos2197](https://wordpress.org/support/users/giwrgos2197/) Thank you for getting back to me. We appreciate the additional details. Our team is currently investigating this further. Would you mind sharing a copy of the errors via [this site](https://pastebin.com/)? * Thank you! * Thread Starter [giwrgos2197](https://wordpress.org/support/users/giwrgos2197/) * (@giwrgos2197) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18254545) * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/) * Thank you for your response. I shared the errors * [https://pastebin.com/78DDshfW](https://pastebin.com/78DDshfW) * Thank you! * Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/) * (@kmacharia) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18255077) * Hey [@giwrgos2197](https://wordpress.org/support/users/giwrgos2197/), Thank you for sharing these errors. They were very helpful.The errors suggest that the jQuery script is not loading on your admin pages or at least it is getting delayed nad this is breaking the WordPress functionality that relies on this script. It also looks like the script is reporting a 403 error which could be related to your server. The errors also show that the issue affects other scripts from Elementor and WordPress core files.Would you mind reaching to your host and checking if they did some recent changes that could be affecting the jQuery script?Please let us know how this goes. Thank you! * Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/) * (@kmacharia) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18259407) * Hey [@giwrgos2197](https://wordpress.org/support/users/giwrgos2197/) We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation. * Thanks! * [Tim](https://wordpress.org/support/users/greller/) * (@greller) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18301543) * Same problem here – load-scripts.php experiences a timeout, jQuery is not loaded, causing the WPForms editor to load forever. * (The URL is /wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery- migrate,utils,jquery-ui-core,underscore,wp-util,jquery-ui-mouse,jquery-ui-sortable, jquery-ui-draggable,wp-pol&load%5Bchunk_1%5D=yfill,moxiejs,plupload&ver=6.7.1) * I fixed it by disabling script concatenation. You can do so by adding the following line to the _wp-config.php_ file: * `define( 'CONCATENATE_SCRIPTS', false );` * In my opinion the plugin shouldn’t break on script concatenation though, as it’s WordPress’ default and everything else works fine with it… - This reply was modified 1 year, 3 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). - This reply was modified 1 year, 3 months ago by [Tim](https://wordpress.org/support/users/greller/). Reason: found temp. fix - This reply was modified 1 year, 3 months ago by [Tim](https://wordpress.org/support/users/greller/). * [dagfari1980](https://wordpress.org/support/users/dagfari1980/) * (@dagfari1980) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18303243) * Thall you so much for the answer Tim! I am changing daily between Chrome and firefox because this issue didn’t occur simultaneously on these browsers so far so there is always one that keeps loading the forms. But obviously this is something that needs to be fixed. * Dagfari * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [1 year, 3 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18304541) * Hi [@greller](https://wordpress.org/support/users/greller/) and [@dagfari1980](https://wordpress.org/support/users/dagfari1980/), * Thanks so much for reaching out and sharing the details about the issue. I really appreciate you providing the URL and the fix you found by disabling script concatenation. * I wanted to let you know that I’ve tried to reproduce the problem on my end with script concatenation enabled (by setting `define( 'CONCATENATE_SCRIPTS', true);` in `wp-config.php`), but so far, I haven’t been able to replicate the timeout or the editor loading issues. Everything seems to be loading correctly for me with concatenation turned on. * This suggests that the problem you’re seeing might be specific to a conflict or interaction with another plugin, your active theme, or perhaps some custom code on your site that’s triggering this behavior when script concatenation is enabled. * To help us get to the bottom of what’s causing this on your end, and to potentially identify a more permanent fix rather than disabling script concatenation, would you be willing to share a bit more information for further troubleshooting? * Specifically, it would be incredibly helpful if you could: 1. **Look at the Network tab in your browser’s developer tools:** In the developer tools panel, could you go to the “Network” tab? When the `load-scripts.php` timeout occurs, the Network tab might show details about the request, including timing information or any error responses. Any information from the Network tab related to the `load-scripts.php` request would be very helpful. 2. **Share your System Info:** Please go to **WPForms > Tools > System Info** in your WordPress dashboard. You can copy the entire System Info report from that page and share it with us. This will give us details about your WordPress environment, including your active plugins, theme, WordPress version, WPForms version, and server settings, which might help us identify potential conflicts. * By providing these details, it will give us a much better chance of reproducing the issue on our end or understanding the specific conflict that’s happening on your sites, and hopefully find a more targeted solution. * Thanks again for reporting this, and we appreciate your help in troubleshooting! * [Tim](https://wordpress.org/support/users/greller/) * (@greller) * [1 year, 2 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18350190) * Hey [@rsouzaam](https://wordpress.org/support/users/rsouzaam/) 🙂 I already gave the project to the client, so I don’t want to break it again now. I couldn’t find anything specific in the Network tab as far as I remember. When I try the URL now, it does return the scripts as expected. * Here is the system info: * ```wp-block-code ### Begin System Info ###-- WPForms InfoLite: Mar 24, 2023 at 5:15pm (GMT)Lite Connect: Backup is not enabled-- Site InfoSite URL: https://[...]Home URL: https://[...]Multisite: No-- WordPress ConfigurationVersion: 6.7.1Language: de_DEUser Language: de_DEPermalink Structure: /%postname%/Active Theme: dng2024 Show On Front: pagePage On Front: Startseite (#2315)Page For Posts: UnsetABSPATH: /var/www/vhosts/[...]/Table Prefix: Length: 9 Status: AcceptableWP_DEBUG: EnabledWPFORMS_DEBUG: Not setMemory Limit: 40MRegistered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, dp-rewrite-republishRevisions: Enabled-- WordPress Uploads/ConstantsWP_CONTENT_DIR: /var/www/vhosts/[...]/wp-contentWP_CONTENT_URL: http://[...]/wp-contentUPLOADS: Not setwp_uploads_dir() path: /var/www/vhosts/[...]/wp-content/uploads/2025/03wp_uploads_dir() url: http://[...]/wp-content/uploads/2025/03wp_uploads_dir() basedir: /var/www/vhosts/[...]/wp-content/uploadswp_uploads_dir() baseurl: http://[...]/wp-content/uploads-- WordPress Active PluginsAdvanced Custom Fields PRO: 6.3.12EWWW Image Optimizer: 8.1.1 (needs update - 8.1.2)Regenerate Thumbnails: 3.1.6Resizable Editor Sidebar: 1.0.5SMTP Mailer: 1.1.17UpdraftPlus - Backup/Restore: 1.25.2Wordfence Security: 8.0.3WPForms Lite: 1.9.4.1Yoast Duplicate Post: 4.5Yoast SEO: 24.6-- WordPress Inactive PluginsEMC Scheduling Manager: 4.2Real Cookie Banner (Free): 5.0.13Search & Replace: 3.2.3-- Webserver ConfigurationPHP Version: 8.2.27MySQL Version: 10.3.39Webserver Info: Apache-- PHP ConfigurationMemory Limit: 256MUpload Max Size: 8MPost Max Size: 8MUpload Max Filesize: 8MTime Limit: 180Max Input Vars: 1000Display Errors: N/A-- PHP ExtensionscURL: Supportedfsockopen: SupportedSOAP Client: InstalledSuhosin: Not Installed-- Session ConfigurationSession: Disabled### End System Info ### ``` * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [1 year, 2 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18352986) * Hi [@greller](https://wordpress.org/support/users/greller/), * Thanks for the update and details! * I’ve tested your URL on a local environment with the plugins from your System Info ([link](https://a.supportally.com/n/UaRBq5)), and could not reproduce the issue: - [In Google Chrome](https://a.supportally.com/i/ARLyOT) - [In Firefox](https://a.supportally.com/i/HegT4W) * The issue you experienced might have been addressed in WPForms Lite 1.9.4.1, which included some improvements. * If you notice any similar issues in the future, please don’t hesitate to reach out. We’re always here to help! * Thanks! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘wpforms keeps loading’ is closed to new replies. * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748) * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/) * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/) * 10 replies * 6 participants * Last reply from: [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/wpforms-keeps-loading/#post-18352986) * Status: resolved