Title: WpForms does not send email
Last modified: October 3, 2020

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# WpForms does not send email

 *  Resolved [drucinski](https://wordpress.org/support/users/drucinski/)
 * (@drucinski)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-does-not-send-email/)
 * I created a form using WPForms and placed it in a wordpress themed webpage. The
   form does not send email but gives me a notification that the process was completed
   successfully. I have read on here that the problem is probably that the server
   is not configured to handle PHP mail delivery. I wrote another contact page([http://www.avocadotreefarm.com/t1/contact-test/](http://www.avocadotreefarm.com/t1/contact-test/))
   using html(in note pad) and wrote the associated php file for handling the requests
   from the form and it works beautifully except it returns me to a page that says“
   this page cannot be found”. Both forms are on the same server and use the same
   theme. Why does the form created with wpforms not send email and the one I code
   manually does send email. I would think using a plug in should be easier than
   writing code myself. 😉 any help would be great. The form also doesn’t show check
   boxes but when I use the same code in a html file outside the checkboxes show
   up.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwpforms-does-not-send-email%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-does-not-send-email/#post-13496737)
 * Hello [@drucinski](https://wordpress.org/support/users/drucinski/),
 * I’m sorry to hear that you’re having issues with email delivery.
 * To troubleshoot the issue, you can check that your form notification settings
   are configured correctly by following our [tutorial](https://wpforms.com/docs/setup-form-notification-wpforms/).
 * If your notification settings are correct, the issue is likely because the emails
   sent from WordPress are not authenticated (unlike emails sent from dedicated 
   email service providers). As a result, they are likely to be filtered by the 
   receiving mail server.
 * To resolve email delivery issues like this, you can configure a SMTP plugin on
   your site so that emails are sent as authenticated. We have an article with a
   list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * I hope this helps 🙂
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-does-not-send-email/#post-13523652)
 * Hi [@drucinski](https://wordpress.org/support/users/drucinski/),
 * We haven’t heard back from you in about a week, so I’m going to go ahead and 
   close this thread for now. But if you’d like us to assist further, please feel
   welcome to continue the conversation (please just see my post above).
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WpForms does not send email’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [Jade](https://wordpress.org/support/users/jadeam/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/wpforms-does-not-send-email/#post-13523652)
 * Status: resolved