Support » Plugin: WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin » WPFORM not forwarding to email

WPFORM not forwarding to email

  • Resolved rettojet

    (@rettojet)


    2 months, 2 weeks ago

    Hello.
    WPForm is logging the emails from the site form but it is not forwarding them to the email selected in the WPForm plugin.
    Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    2 months, 1 week ago

    Hi @rettojet ,

    Thanks for reaching out and we’re sorry to hear your WPForms notifications are not being sent to your specified email address.

    To confirm this isn’t a WPForms setting issue, we would recommend ensuring that your notification settings were set up correctly.

    If not, please do so or consider reaching to their support team on the WPForms WordPress.org support forum where they provide limited complimentary support.

    If the issue is still occurring, then the next step would be to send a test email using WP Mail SMTP to confirm if there is an issue with your selected mailer.

    You can do so by following the instructions outlined here.

    If you receive any specific recommendations, be sure to perform those steps. If you receive an error message, please share it with us so that we can point you in the right direction.

    I hope this helps! If you have any questions, could you please let me know?

    Thanks! 🙂

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