Support » Plugin: Download Manager » WPDM extended shortcode updates : fatal error

  • Resolved guygentil

    (@guygentil)


    Hello,

    Hope you can help us with this issue.

    We are currently using :
    Download Manager
    3.1.28.
    &
    WPDM extended shortcode
    2.8.8

    We tried to update both plugins to their latest version
    Download Manager 3.2.30 & WPDM extended shortcode 3.0.4
    => When we updated just WPDM : the “tree shortcode” was not working anymore
    => When we also updated WPDM extended shortcode, we got fatal error in
    WP backend plugin pages

    See the error bellow (we rolled back version for now)

    Let me know if you need further infos,

    Best,

    WordPress version 5.8.2
    Thème actuel : Page builder framework child theme (version 1.0.0)
    Extension actuelle : WPDM – Extended Short-codes (version 3.0.4)
    PHP version 7.3.32

    Détails de l’erreur
    ======================
    Une erreur de type E_ERROR a été causée dans la ligne 439 du fichier
    /wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php.
    Message d’erreur : Uncaught Error: Call to a member function getLatestVersions() on null in /wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php:439
    Stack trace:
    #0 /wp-includes/class-wp-hook.php(303): {closure}(false, Array, ‘wpdm-extended-s…’, Array)
    #1 /wp-includes/plugin.php(189): WP_Hook->apply_filters(false, Array)
    #2 /wp-includes/update.php(477): apply_filters(‘update_plugins_…’, false, Array, ‘wpdm-extended-s…’, Array)
    #3 /wp-includes/update.php(899): wp_update_plugins()
    #4 /wp-includes/class-wp-hook.php(303): _maybe_update_plugins(”)
    #5 /wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
    #6 /wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #7 /wp-admin/admin.php(175): do_action(‘admin_init’)
    #8 /wp-admin/plugins.php(10): require_`

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hello @guygentil

    Greetings and Welcome.

    Thank you for sharing the log.

    We are aware of the issue and it will be adjusted soon.

    Please keep an eye here.

    Thanks

    Thread Starter guygentil

    (@guygentil)

    Hello,

    Thanks for you quick feedback, glad to hear it’s on the track.
    I’ll test next version as soon as available,

    Best,

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Greetings @guygentil

    Yeah most probably within this week the update will be released.

    Thanks.

    Thread Starter guygentil

    (@guygentil)

    Hi @humayonk ,

    I see that WPDM had an update this week & your changelog for V3.2.32 specifies “Fixed a wpdm add-on compatibility issue”,
    is it related to WPDM Extended Short-codes ?
    Or this issue will be fix in an update to PDM Extended Short-codes add-on directly ?

    Best,

    ps: You might have a typo in your changelog as 3.2.32 & 3.2.31 have the same date :

    3.2.32 – 2021.12.21
    Fixed a wpdm add-on compatibility issue
    3.2.31 – 2021.12.21
    Improved input sanitization options

    • This reply was modified 4 months, 2 weeks ago by guygentil.
    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hello @guygentil

    Thank you for your mention.

    The update regarding all add-ons compatibility, not only Extended short-code.

    However, both updates has been released on the same day that’s why the date is the same.

    Thanks.

    Thread Starter guygentil

    (@guygentil)

    Hello @humayonk

    Just did both the updates :
    Download Manager 3.2.32
    WPDM Extended Short-codes 3.0.4

    => Shortcode is working fine and no more critical errors
    Thanks your time and quick support,

    Best

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hi @guygentil

    Glad to hear that your issue has been resolved.

    However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin.

    Your rating keeps us inspired.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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