Support » Plugin: Comments - wpDiscuz » WPDiscuz 7 loading error

  • Resolved victorrest

    (@victorrest)


    Hi, I test your new plugin and it is awesome!
    But the loading icon (wp-content/plugins/wpdiscuz/assets/img/loading.gif) is broke my site on mobile devices. Can you help me, how can I disable this loading gif completely?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Please leave some screenshot what do you mean?
    How can an icon block your website?
    Have you deleted all caches? This is very important.
    And please use a new private session of your browser. Don’t use regular browser tab, it loads old CSS file. You should rest your mobile browser cache to see correct view. So I’m strongly recommend you always check it with separate private session of mobile browser.

    Hi, i check from private session, and delete all cache, but the loading gif is not disappear after the page is load – like on desktop.

    Here is the screenshot: https://i.imgur.com/0iLeqbl.jpg – it’s just load forever.

    I use Boombox WP theme with advanced GIF control, I think may thats the problem, and that’s why I want do disable this loading GIF front frontend.

    • This reply was modified 7 months, 1 week ago by victorrest.
    Plugin Author gVectors Team

    (@gvectors-team)

    Ok, thank you, this is a theme conflict. Please leave a direct URL to this page to allow us debug the issue.

    https://liked.hu/erdekesseg/21-szokatlan-dolog-amirol-mar-mindannyian-hallottunk-de-csak-kevesen-lathattuk-a-sajat-szemunkkel/#comment-4081

    Just please try to hurry and give me some hint how can I disable this GIF because if I can’t solve the problem, than I should disable the plugin.

    Plugin Author gVectors Team

    (@gvectors-team)

    We don’t see any issue, I said it was your local cache. All is fine for us:

    2020-03-26_1831

    P.S. If you want us to help you be patient please.

    Yeah, but it’s just because I delete the GIF line from Form.php.
    Now it’s work good, I think that was some theme conflict.

    Keep up the good work and thanks for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
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