wp_1_wc_privacy_cleanup running amock
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I was playing around enabling the product review functionality and I started getting excessive CPU warning from my host. After looking into the access files, it looks like a process is running amock. Multiple calls within seconds of each other.
Any idea what this action is supposed to do and what could have triggered it? I added some test reviews, but have since deleted them under “Discussions” and emptied the trash.
Any help would be greatly appreciated.
Thanks!
Alex
https://not-real-site.com/wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4″ “WordPress/4.9.12; https://not-real-site.com”
0.0.0.0 – – [25/Jun/2020:02:10:46 -0500] “POST /wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4 HTTP/1.0” 200 – “https://not-real-site.com/wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4” “WordPress/4.9.12; https://not-real-site.com”
0.0.0.0 – – [25/Jun/2020:02:11:06 -0500] “POST /wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4 HTTP/1.0” 200 – “https://not-real-site.com/wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4” “WordPress/4.9.12; https://not-real-site.com”
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Hi there,
It sounds like this might be related to the settings found under WooCommerce > Settings > Account erasure requests / Personal data removal – Can you share a screenshot of the settings you have there?
Sorry, I’m not familiar with how to post a screenshot. Do I just post a link from imgur or something?
As for the settings under “Account erasure requests”, none of 2 options are checked:
[] Remove personal data from orders on request
[] Remove access to downloads on requestFor “Personal data removal” the 1 option is also not checked
[] Allow personal data to be removed in bulk from orders
Also, I noticed that the number in “nonce=3926388252” changes after a cron job. Do you think it has something to do with that?
[25/Jun/2020:06:59:58 -0500] “POST /wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4 HTTP/1.0″ 200 – “https://not-real.com/wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=64b28adaa4” “WordPress/4.9.12; https://not-real.com”
[25/Jun/2020:07:00:01 -0500] “GET /wp-cron.php?doing_wp_cron HTTP/1.0” 200 – “-” “Wget/1.16.3 (linux-gnu)”
[25/Jun/2020:07:00:02 -0500] “POST /wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=3926388252 HTTP/1.0″ 200 – “https://not-real.com/wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=3926388252” “WordPress/4.9.12; https://not-real.com”
@alexast A nonce is a number that is used once for security purposes. It makes it so that links cannot be created outside of WordPress for you to click on to allow malicious folks to get you to do something you don’t want to do.
With that being said, has this issue resolved itself or were you able to find a solution?
Still looking for a solution. I tried upgrading wordpress to 4.9.15 without any improvements.
From 1:00:24 to 2:23:42 today, it ran 494 times. About 6 times per minute.
@alexast I looked further into this, and it appears that this is triggered by the
woocommerce_cleanup_personal_datacron event. Would you mind installing WP Crontrol, then going to Tools > Cron Events and see if:1. There are any errors related to WP Cron listed at the top.
2. Are there multiple events with thewoocommerce_cleanup_personal_dataname?
3. Is thewoocommerce_cleanup_personal_dataevent set to run more than “Once Daily”?The WP Crontrol plugin can be found here: https://wordpress.org/plugins/wp-crontrol/
If there are multiple
woocommerce_cleanup_personal_dataevents, please delete all but one of them.there is one instance of:
“woocommerce_cleanup_personal_data” is set to run “once daily” action is “C_Privacy->queue_cleanup_personal_data()”
there is also one instance of:
“wp_1_wc_privacy_cleanup_cron” “once daily” action is “WC_Privacy_Background_Process->handle_cron_healthcheck()”
“wp_1_wc_privacy_cleanup_cron” seems to be one generating all the activity.
@alexast Would you mind going to WooCommerce > Status, then using the button near the top left to copy the System Status Report then paste it here for me?
It almost sounds like a database update needs to be processed and the System Status Report would show that.
### WordPress Environment ### WordPress address (URL): https://not-real.com Site address (URL): https://not-real.com WC Version: 3.6.5 Log Directory Writable: ✔ WP Version: ❌ 4.9.15 - There is a newer version of WordPress available (5.5) WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 6000 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2r SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.6.5 WC Database Prefix: lgz_ Total Database Size: 87.96MB Database Data Size: 75.07MB Database Index Size: 12.89MB lgz_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB lgz_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB lgz_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB lgz_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB lgz_woocommerce_order_items: Data: 0.38MB + Index: 0.14MB lgz_woocommerce_order_itemmeta: Data: 1.66MB + Index: 1.15MB lgz_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB lgz_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB lgz_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB lgz_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB lgz_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB lgz_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB lgz_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB lgz_woocommerce_log: Data: 0.02MB + Index: 0.02MB lgz_abandoned_cart_aelia_currency: Data: 0.02MB + Index: 0.00MB lgz_actionscheduler_actions: Data: 1.52MB + Index: 0.45MB lgz_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB lgz_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB lgz_actionscheduler_logs: Data: 0.23MB + Index: 0.19MB lgz_ac_abandoned_cart_history: Data: 0.06MB + Index: 0.02MB lgz_ac_email_templates: Data: 0.06MB + Index: 0.00MB lgz_ac_guest_abandoned_cart_history: Data: 0.02MB + Index: 0.02MB lgz_ac_link_clicked_email: Data: 0.02MB + Index: 0.00MB lgz_ac_notifications: Data: 0.02MB + Index: 0.00MB lgz_ac_notifications_meta: Data: 0.02MB + Index: 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+ Index: 0.00MB lgz_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_login_auth: Data: 0.00MB + Index: 0.00MB lgz_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_reporting: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_scanner: Data: 0.06MB + Index: 0.00MB lgz_icwp_wpsf_scanq: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_sessions: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_spambot_comments_filter: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_statistics: Data: 0.02MB + Index: 0.00MB lgz_icwp_wpsf_traffic: Data: 0.02MB + Index: 0.00MB lgz_links: Data: 0.00MB + Index: 0.00MB lgz_mail_bank: Data: 0.00MB + Index: 0.00MB lgz_mail_bank_logs: Data: 45.44MB + Index: 0.04MB lgz_mail_bank_meta: Data: 0.00MB + Index: 0.00MB lgz_ms_snippets: Data: 0.02MB + Index: 0.00MB lgz_nf3_actions: Data: 0.02MB + Index: 0.00MB lgz_nf3_action_meta: Data: 0.02MB + Index: 0.00MB lgz_nf3_fields: Data: 0.02MB + Index: 0.00MB lgz_nf3_field_meta: Data: 0.02MB + Index: 0.00MB lgz_nf3_forms: Data: 0.02MB + Index: 0.00MB lgz_nf3_form_meta: Data: 0.02MB + Index: 0.00MB lgz_nf3_objects: Data: 0.02MB + Index: 0.00MB lgz_nf3_object_meta: Data: 0.02MB + Index: 0.00MB lgz_nf3_relationships: Data: 0.02MB + Index: 0.00MB lgz_options: Data: 2.71MB + Index: 0.21MB lgz_postmeta: Data: 9.63MB + Index: 4.53MB lgz_posts: Data: 2.07MB + Index: 0.62MB lgz_snippets: Data: 0.02MB + Index: 0.00MB lgz_social_users: Data: 0.02MB + Index: 0.02MB lgz_termmeta: Data: 0.06MB + Index: 0.03MB lgz_terms: Data: 0.01MB + Index: 0.03MB lgz_term_relationships: Data: 0.10MB + Index: 0.20MB lgz_term_taxonomy: Data: 0.01MB + Index: 0.02MB lgz_useful_banner_manager_banners: Data: 0.00MB + Index: 0.00MB lgz_usermeta: Data: 1.20MB + Index: 0.67MB lgz_users: Data: 0.06MB + Index: 0.08MB lgz_wc_download_log: Data: 0.02MB + Index: 0.03MB lgz_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB lgz_wc_webhooks: Data: 0.02MB + Index: 0.02MB lgz_wdp_orders: Data: 0.02MB + Index: 0.05MB lgz_wdp_order_items: Data: 0.02MB + Index: 0.06MB lgz_wdp_rules: Data: 0.02MB + Index: 0.03MB lgz_wpml_mails: Data: 0.02MB + Index: 0.00MB lgz_wtmgdp_log: Data: 0.02MB + Index: 0.00MB lgz_yith_wcwl: Data: 0.02MB + Index: 0.02MB lgz_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB lgz_yoast_seo_links: Data: 0.08MB + Index: 0.02MB lgz_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB ### Post Type Counts ### attachment: 944 blocks: 3 custom_css: 1 nav_menu_item: 31 optionsframework: 3 page: 28 portfolio: 5 post: 46 product: 333 product_variation: 139 quantity-rule: 4 revision: 2 saswp: 1 scheduled-action: 3150 shop_coupon: 94 shop_order: 2087 shop_order_refund: 24 vtmin-rule: 1 wpcf7_contact_form: 3 wpephpcompat_jobs: 12 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (31) ### Admin renamer extended: by Ramon Fincken – 3.1 Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 3.0.4 Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 5.7.1 ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.6.6 Capability Manager Enhanced: by PublishPress – 1.7.5 Contact Form 7: by Takayuki Miyoshi – 5.1.9 Custom Sidebars: by WPMU DEV – 3.2.3 Customer Reviews for WooCommerce: by Customer Reviews – 3.114 Google Tag Manager for WordPress: by Thomas Geiger – 1.11.2 EWWW Image Optimizer: by Shane Bishop – 3.6.1 Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6 Product Reviews Import Export (Basic): by WebToffee – 1.3.7 Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.17 Search By SKU - for Woocommerce: by Unroll Digital – 0.7.1 SG Optimizer: by SiteGround – 5.6.1 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24 Super Socializer: by Team Heateor – 7.12.44 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.25 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.4 Product Feed PRO for WooCommerce: by AdTribes.io – 8.5.7 Stripe For WooCommerce: by Payment Plugins support@paymentplugins.com – 3.1.7 Abandoned Cart Pro for WooCommerce: by Tyche Softwares – 8.8.0 WooCommerce Advanced Product Quantities: by WP BackOffice – 2.1.9 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.6.5 Yoast SEO: by Team Yoast – 9.3 – Not tested with the active version of WooCommerce WP Crontrol: by John Blackbourn & crontributors – 1.8.5 WP Downgrade | Specific Core Version: by Reisetiger – 1.2.0 WP Mail SMTP Plugin by Mail Bank: by Tech Banker – 4.0.11 WP Rollback: by WordImpress – 1.5 Shield Security: by Shield Security – 9.1.0 WPScan: by WPScan Team – 1.8 ### Inactive Plugins (16) ### 0$ Woocommerce Product Feed: by Victor Ciobanu – 0.35 – Not tested with the active version of WooCommerce 0$ Woocommerce Product Feed: by Victor Ciobanu – 0.35 – Not tested with the active version of WooCommerce Async JavaScript: by Frank Goossens (futtta) – 2.20.03.01 Autoptimize: by Frank Goossens (futtta) – 2.7.6 Code Snippets: by Code Snippets Pro – 2.14.0 Disable Cart Fragments: by Optimocha – 1.21 Email Subscribers & Newsletters: by Icegram – 4.5.1 PayPal for WooCommerce: by Angell EYE – 1.4.6.2 – Not tested with the active version of WooCommerce Product Enquiry for WooCommerce: by WisdmLabs – 2.6.2 – Not tested with the active version of WooCommerce SiteOrigin CSS: by SiteOrigin – 1.1.4 W3 Total Cache: by BoldGrid – 0.14.3 WaspThemes - Yellow Pencil Pro: by WaspThemes – 6.0.0 WC Paypal Advanced Gateway: by Buif.Dw <support@browsepress.com> – 1.2.1 – Not tested with the active version of WooCommerce WooCommerce Bulk Pricing: by WP Lab – 1.9.6 WooCommerce Stripe Gateway: by WooCommerce – 4.5.0 Yoast SEO: by Team Yoast – 5.2 ### Dropin Plugins (2) ### install.php: install.php object-cache.php: Memcached ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: configurable (configurable) downloadable (downloadable) external (external) grouped (grouped) simple (simple) variable (variable) virtual (virtual) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #2226 - /shop/ Cart: #2227 - /cart/ Checkout: #2228 - /checkout/ My account: #2229 - /my-account/ Terms and conditions: #1900 - /terms-conditions/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.11.3 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Action Scheduler ### Complete: 3,119 Oldest: 2020-07-28 20:30:02 -0700 Newest: 2020-08-15 12:00:15 -0700 Pending: 28 Oldest: 2020-08-15 10:45:24 -0700 Newest: 2020-08-15 23:30:35 -0700 Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 3 Oldest: – Newest: –@alexast You’re running a WooCommerce version that’s over a year old. Please update and confirm if you still have issues after that.
OK. I have updated WP to 5.3.4 and Woocommerce to 3.9.3.
Let’s see what happens the next few days.
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