WP-Website with BetterDocs has error message and ttfb is 5+ secs

  • Resolved zidserveruak

    (@zidserveruak)


    3 years, 8 months ago

    Hello,

    we are getting daily multiple log error (10-90) entrys in our error_log

    <quote>
    [Tue Jul 28 15:01:46.917192 2020] [proxy_fcgi:error] [pid 36479:tid 140521582319360] [client 10.1.152.4:40348] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/yourdomainname.company/httpdocs/wp-content/plugins/betterdocs/public/betterdocs-shortcodes.php on line 587’, referer: https://yourdomainname.company/
    </quote>

    also the website load is taking way too long about 5 secs for each page, it looks like the TTFB is way too long. if i access a testfile html/php its loaded under 1 secs.

    <quote>
    Lookup time: 0,004121
    Connect time: 0,004813
    SSL handshake time: 0,017099
    Pre-Transfer time: 0,017182
    Redirect time: 0,000000
    Time to first byte: 5,634094

    Total time: 5,641254
    </quote>

    we have following
    plugins:
    BetterDocs 1.3.3
    Caldera Forms 1.9.1
    Elementor 2.9.13
    Elementor – Header, Footer & Blocks 1.5.1
    ElementsKit Lite 1.5.7
    Essential Addons for Elementor 4.0.4
    Premium Addons for Elementor 3.20.7
    Starter Templates 2.3.2
    UpdraftPlus – Backup/Restore 1.16.26
    WordPress Importer 0.7
    WP Dashboard Notes 1.0.9
    WP Mail SMTP 2.1.1
    WP Super Cache 1.7.1

    themes:
    Liquido 1.0.1.2

    installed.

    our environment:
    CentOS Linux 7.8.2003
    Plesk Onyx Version 17.8.11 Update #89
    PHP 7.3.20 (php-fpm served by apache)
    WordPress 5.4.2

    is there any way to fix this php in the next version ?
    or do you have a workaround how to fix manually ?

    regards

    zidserveruak

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    3 years, 8 months ago

    @zidserveruak,

    That’s actually strange. We haven’t found such issue from our end actually but regardless, I will be investigating this from my end a bit more deeply & will get back to you by tomorrow.

    Thank you for your detailed report.

    Plugin Author Rafin

    (@rafinkhan)

    3 years, 8 months ago

    @zidserveruak,

    Hey, there. We have released a new version of BetterDocs Free 1.3.4. So, can you please update to the latest version and let me know whether it resolves the issue you have mentioned or not?

    Thank you

    fgoulding

    (@fgoulding)

    3 years, 8 months ago

    Ignore my last message. I posted in the wrong thread.

    • This reply was modified 3 years, 8 months ago by fgoulding.
Viewing 3 replies - 1 through 3 (of 3 total)
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