Title: [WP-USER-AVATAR] image loading problem
Last modified: August 21, 2016

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# [WP-USER-AVATAR] image loading problem

 *  [ndjworldnews](https://wordpress.org/support/users/ndjworldnews/)
 * (@ndjworldnews)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/wp-user-avatar-image-loading-problem-1/)
 * Hi, I installed the original version of your plugin and got it to work great.
   Then I was told there is a new version and upgraded it.
 * Now the user can no longer change their profile (avatar) picture, even though
   the ‘contributors’ option has been checked in the settings of the plugin.
 * I click on remove image – nothing happens
    I click on add new image – nothing
   happens
 * I don’t get any error messages.
 * Please advice.
 * Thanks
 * Lode

Viewing 1 replies (of 1 total)

 *  [LabSecrets](https://wordpress.org/support/users/labsecrets/)
 * (@labsecrets)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/wp-user-avatar-image-loading-problem-1/#post-4678206)
 * I’m having the same trouble. Prior to WP 3.8.x we have integrated wp-user-avatar
   successfully at 1wd.tv where forum participants could upload, crop and later 
   edit their avatars all from the front end.
 * Since a customer notified us that they can no longer do any of this, we have 
   isolated and tested the following:
 * 1) We are on latest version of WP 3.8.1
    2) We are on latest version of bbPress
   2.5.3 3) There are no .js or other plugin conflicts (we’ve been stable for a 
   while, no changes, and nothing shows in debug or console) 4) The issue seems 
   to be a combination of two factors: a) In previous mix of wp-user-avatar and 
   pre WP 3.8.1 the avatar images were editable and reachable by “non-contributors”
   and “non-authors” from the front-end, when on the bbPress edit profile pages.
   Now they are not.
 * If a user has a role of anything other than admin, contributor or author, it 
   redirects them to our fallback “my-account” page because the role does not match
   with any of those three…whereas before they could get to their image right there,
   inline, on the front end (was wonderful!)
 *  b) When we change the test user role to any of the above three, then the “edit
   image” button WILL send the user to the BACK-END of wp-admin dashboard… which
   is counter-productive. The entire benefit of this plugin previously was that 
   it allowed a “front-end” access to editing the avatars, because we never want
   anyone on the back-end who is merely a bbPress participant.
 * I’ve tested this to death and I’m convinced that the solution is a mix of the
   new WP 3.8 image handling and the mods in the plugin…because even if I revert
   back to an earlier version of wp-user-avatar (1.5.7 for example), the behavior
   is exactly the same.
 * I am hopeful that the problem here is clear…and that you can find a way to restore
   the front-end “only” functionality so that non-contributing members of a community
   site can upload, edit and change their avatars again.
 * Best regards!!
    Cheers, Spence

Viewing 1 replies (of 1 total)

The topic ‘[WP-USER-AVATAR] image loading problem’ is closed to new replies.

 * 1 reply
 * 2 participants
 * Last reply from: [LabSecrets](https://wordpress.org/support/users/labsecrets/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/wp-user-avatar-image-loading-problem-1/#post-4678206)
 * Status: not resolved

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