Title: WP update problem
Last modified: April 1, 2020

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# WP update problem

 *  [Bike Gremlin](https://wordpress.org/support/users/bikegremlin/)
 * (@bikegremlin)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/)
 * Hello,
 * Since the last WP update (5.4.), having this plugin installed and activated messes
   up the image upload (the upload button won’t work).
 * Once the plugin is deactivated, it all works fine.
 * Tried it on several different websites, with the same results.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12610575)
 * Hi Bike,
 * I’ve just checked it on my test website and the upload is working fine.
    Can 
   you give me more details on this?
 * Are you trying to upload image from a post/page’s image upload button or from
   Media -> Add New?
 * Are you using the new Gutenberg editor or the old editor?
 * Also, can you share with me your theme name and other activated plugins name?
 *  Thread Starter [Bike Gremlin](https://wordpress.org/support/users/bikegremlin/)
 * (@bikegremlin)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12611486)
 * The Media -> Add New is where the problem happens.
 * Gutenberg editor, with GeneratePress theme.
 * I tried disabling one by one plugin to see when it gets working.
    After disabling
   this one – upload works. Enabling it back again – clicking on “Upload” does nothing.
 * Other plugins:
 * AMP
    Easy WP SMTP Glue for Yoast SEO & AMP List category posts LiteSpeed Cache
   Newsletter reCaptcha by BestWebSoft Sassy Social Share Simple Yearly Archive 
   Subscribe to Comments Reloaded Wordfence Security WP-PageNavi Yoast SEO
 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12613709)
 * Hi Bike,
 * I’ve installed the GeneratePress theme and all other plugins you have mentioned
   above. Upload is working fine from the Media for me.
 * I’ve also gone through the changes for WP 5.4 and didn’t find any breaking changes.
 * Did you get any warning or error on the plugin page or on any other settings 
   page?
 * Is it possible for you to enable [debug mode](https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug)
   and check for any errors?
 *  Thread Starter [Bike Gremlin](https://wordpress.org/support/users/bikegremlin/)
 * (@bikegremlin)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12614112)
 * Site health says it’s fine.
    And wp-debug shows only a warning concerning newsletter
   plugin. But with that plugin disabled, it still won’t work.
 * Tried on a relatively clean install – new, a few months old website, with very
   few plugins and the same theme – same problem.
 * Then I tried using Chrome browser. It works in Chrome with no problems.
    Until
   the last WP update, a day ago, it worked in Yandex as well – have no idea why
   it won’t work now.
 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12614237)
 * In Chrome, while you are on Media page, can you do an inspect element, `cmd +
   opt + I`, and then click on the upload button and check for any errors logging
   in the console?
 *  Thread Starter [Bike Gremlin](https://wordpress.org/support/users/bikegremlin/)
 * (@bikegremlin)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12614344)
 * “Unchecked runtime.lastError: The message port closed before media-new.php:1 
   a response was received.”
 * the “media-new.php:1” links to:
    [https://www.example.com/wp-admin/media-new.php](https://www.example.com/wp-admin/media-new.php)(
   example = website’s domain)
 * When the plugin is disabled – the error is not shown. But when it is enabled (
   activated), the error is shown in Chrome as well (even though the add new media
   option still works in Chrome).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WP update problem’ is closed to new replies.

 * ![](https://ps.w.org/erident-custom-login-and-dashboard/assets/icon-256x256.png?
   rev=1015861)
 * [Erident Custom Login and Dashboard](https://wordpress.org/plugins/erident-custom-login-and-dashboard/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/erident-custom-login-and-dashboard/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/)
 * [Active Topics](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [Bike Gremlin](https://wordpress.org/support/users/bikegremlin/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/wp-update-problem/#post-12614344)
 * Status: not resolved