WP Update 4.2.4 has removed blogs, images, events

  • ingridkr

    (@ingridkr)


    8 years, 8 months ago

    I installed 4.2.4 yesterday and the following occurred:
    – I become an invalid user (my username ceased to exist)
    – All blog posts disappeared completely
    – All photos & media uploaded to my site subsequent to Sept 2014 have disappeared and are no longer available in the Media files
    – Forms have disappeared (Contact form 7 plugin)
    – Events calendar content has disappeared (The Events Calendar plugin)

    I gained access to the site this morning using another Administrator’s login details and my username has completely gone. I am using the Hueman theme and a few plugins. I have tried to de-activate some plugins to see if there is conflict…but doesn’t seem to be the case. I also tried to switch themes (to WP 2014) but that didn’t magically fix anything.

    I am a novice wordpress user and my site is now a mess with missing content. I would like to restore the blogs and I am hoping/presuming they are backed-up somewhere??

    Any assistance very much appreciated.

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  • bdbrown

    (@bdbrown)

    8 years, 8 months ago

    Hi ingridkr. Welcome to the Hueman forum. Sorry to hear you’re having problems.

    I also tried to switch themes (to WP 2014) but that didn’t magically fix anything

    That would suggest that there may be some issue with the site database. If you don’t have a site & database backup that you were creating with a plugin then the next thing I’d suggest is to check with your host to see if they are providing a scheduled (usually nightly) backup. If so, you should be able to restore your site to a version prior to when you applied the WP update.

Viewing 1 replies (of 1 total)
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