Support » Plugin: WP ULike » Wp ulike counter does not increases the count

  • Wp ulike counter does not increases the count

    example:
    1. A visitor like a post, the icon becomes as red heart.
    2. The visitor refreshed the page or wait for one day, the icon will go back to gray heart (instead of red).
    4. When the visitor likes the post again, the icon appears red again… (instead of gray heart). However one day or two later, the icon will undo the visitor’s like and becomes gray again.
    5. We tried asking a friend to like the article, it had 23 likes before the friend liking it, but even after that friend liked it, the number remained 23.

    How could we fix this problem? Urgent, thanks so much for your help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Alimir

    (@alimir)

    Hi,
    I checked the functionality of the plugin and found no problems.
    In my opinion, your problem is that under different situations, when user IP change, they are recognized as a new personality and can like it again.
    One solution to this is to add a new logging method that sets cookies. We already had this feature, but we disabled it because of the problems it caused.

    hi @alimir

    so I just need to switch to “cookies” logging method to solve the issue? what is the problem “cookies” option causes? Thanks a lot for your help.

    Plugin Author Alimir

    (@alimir)

    Hi,
    1- Yes, but the cookie option cannot be unliked.
    2- In some cases, it was difficult for users to like it. However, I will review this again for future updates.

Viewing 3 replies - 1 through 3 (of 3 total)
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