• Resolved nickiova

    (@nickiova)


    Hello!

    We’re having issues with one of our WP touch pro licenses on http://www.iovacommunications.com/ where when we run the site through Google’s mobile-friendly Test, it fails the test. The preview it shows is the desktop version of the site and not the wp touch pro version.

    The Mobile version of the site does display properly on mobile devices. It just seems like the google crawl bots are not seeing the wp touch pro version.

    Any insight will be greatly appreciated.

    Thanks!

    https://wordpress.org/plugins/wptouch/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter nickiova

    (@nickiova)

    It seems there was a conflict with another out-of-date plugin. The issue resolved itself after updating all plugins.

    jbd7

    (@jbd7)

    Hi nickiova,

    Can you tell which plugin exactly was faulty?

    I have the same problem: my WPtouch mobile site displays correctly everywhere, including the Google PageSpeed Insights, but not on Google Mobile Friendly test, not on Webmaster Tools’ “Fetch as Google”.

    Googlebot has access to everything it needs, so I wonder where is my problem.

    Thanks,

    jb

    Thread Starter nickiova

    (@nickiova)

    Hi jbd7,

    We had a few that were out of date. From what I could remember they were:

    advanced custom fields
    akismet
    contant form 7
    gravity forms
    wordpress seo

    I would try just making sure everything is up to date; plugins, theme, etc.

    If that doesn’t work, I would try turning off the plugins one at a time and testing on Google’s mobile test when each one is turned off. That way you can find out which plugin is causing the issue.

    Hope that helps.

    jbd7

    (@jbd7)

    Thanks. The ones you mention that I have too are up to date. I ran the test with plugins de-activates, with different htaccess and robots, unsuccessfully.

    However, I noticed that if I remove the / at the end of the URLs that don’t pass the Mobile-Friendly test and re-run the test, it works. The test doesn’t accept a slash-less URL for a homepage, but if I add /?=1 at the end, it passes the test too.

    I’m still investigating, if anyone has an idea of why this happens, feel free to tell me.

    jb

    I installed WPTouch but still my blog(http:/www.geekyard.com)Google Mobile Friendly results shows “Your site is not mobile friendly”. I even tried to modify robots.txt but of no use. Is there any way to fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
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