Title: WP Support Last modified: August 18, 2016 --- # WP Support * [endianx](https://wordpress.org/support/users/endianx/) * (@endianx) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/) * Is there another site I could go to for WordPress Support? * Thanks, * endianx Viewing 12 replies - 1 through 12 (of 12 total) * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384200) * We’re the forums for wordpress.ORG. * If you need support for a wordpress.COM hosted blog, visit [http://wordpress.com/forums/](http://wordpress.com/forums/) * Thread Starter [endianx](https://wordpress.org/support/users/endianx/) * (@endianx) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384201) * Will they answer questions for people who do not have accounts with them? * Just have a permalink question. * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384203) * Probably not. * But see here: [http://wordpress.org/support/topic/71090?replies=2](http://wordpress.org/support/topic/71090?replies=2) * [mylagoon](https://wordpress.org/support/users/mylagoon/) * (@mylagoon) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384211) * May I ask endianx, out of sheer curiosity, why you are looking a different WP support forum? Is there something wrong with this one? * [lhk](https://wordpress.org/support/users/lhk/) * (@lhk) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384224) * …..Is there something wrong with this one?….. * Obviously, have a look at his past questions and how many answers he got. And that’s common. * [Mark (podz)](https://wordpress.org/support/users/podz/) * (@podz) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384226) * “And that’s common.” * It’s not like we don’t try. * lhk – help yourself to answering. * [Mark (podz)](https://wordpress.org/support/users/podz/) * (@podz) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384227) * I have said this many many times. * A question can only be answered by someone who has had that same problem AND comes back here to answer posts AND sees the question concerned. * Just because a question is asked does not mean the answer is here no matter how much we try. * LHK – Be constructive please or just do not post. * [zouloutolstoy](https://wordpress.org/support/users/zouloutolstoy/) * (@zouloutolstoy) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384228) * Word Press sucks. How the hell do you start a thread? * [lhk](https://wordpress.org/support/users/lhk/) * (@lhk) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384232) * Ach, Podz! * I am being constructive, the criticism is a valid one. And it’s not as if you or the regulars here didn’t know what I’m talking about. * A lot of questions stay unanswered, especially by core members who have the answers at the tip of their fingers, very obviously on purpose. * It’s usually questions to which you’ll find answers if you look and search hard enough, where “hard enough” often means several hours, a few days, up to even weeks filching whatever Search throws out on the topic among the docs. * While I consider “fair’s fair” and agree that a basic search should take place prior to posting, a basic search doesn’t mean half a day’s worth of that, nor days or even a week. Not everyone dedicates his whole life or work hours to a WP installation/configuration, nor are many people even able to do this. Not everyone works exclusively with WP, many will have to find their way around several up to 50+ different blog or CMS programs. If they consistently had to hunt pins in haystacks at every support site, they’d be doing nothing but. * Thus for me the “fair” has ended with a basic search and it’s then time to throw a couple of answers at people. A link or a nudge into the right direction suffices usually and spares someone else long hours spent needlessly on filching a docs compendium naturally grown and thus not at all easy to navigate. * That’s basically what endianx was pointing out without so many words. And he, as I pointed out, is not alone with his frustration. One can take the “learn how to fish” maxime a bit too far. Often enough people have a valid reason for asking instead of engaging in a long-houred search. It’s one of the reasons why I like commercial software, you ask – you get an answer and no one tries to secondguess you and teach you what you already know. * And that is – whether you like it or not – a valid criticism of this support forum, one which could make it a better place. * And in case you didn’t notice, when I’m sure of my answer, I do answer support requests I notice being on par with my knowledge about WP. So go shove your allegations… somewhere. * [Mark (podz)](https://wordpress.org/support/users/podz/) * (@podz) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384235) * “A lot of questions stay unanswered, especially by core members who have the answers at the tip of their fingers, very obviously on purpose.” * The forums are busy. I sleep. If I wake and posts have gone off the front page then if I can I will checked the un-answered list. If I cannot, I can’t. * As far as I know, no-one withholds answers – what’s the point? * But what I said remains valid. * Number of people who frequent this forum who know rewrite rules: none afaik. * [3stripe](https://wordpress.org/support/users/3stripe/) * (@3stripe) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384236) * My top tip for searching the WordPress forums – use Yahoo search instead of the in-site search – works much better for me…. * You can even install Yahoo into your search box at the top right if your using Firefox. * Then search like this: * “site:wordpress.org whatever you need help on here” * [jimatwork](https://wordpress.org/support/users/jimatwork/) * (@jimatwork) * [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384242) * My job is support for a large financial organization. It’s all about the expectations of the user. Some support is critical and some is not. Then again, critical means different things to different people. Even I get frustrated when trying to find an answer to a question. However, we need to remember that this here in the WP support forum is all volunteer. And the volunteers are great. * Let me say thanks to all those who have tried to help others. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘WP Support’ is closed to new replies. * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) * 12 replies * 8 participants * Last reply from: [jimatwork](https://wordpress.org/support/users/jimatwork/) * Last activity: [19 years, 11 months ago](https://wordpress.org/support/topic/wp-support/#post-384242) * Status: not a support question ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics