All was working OK until I changed themes. I kept getting a 400 Error with the actual redirected site working but the error where the ticket etc. should be located.
I finally got it working (whether changing the page from private to public caused that I don’t know),however I now have the ‘Contact support’ in the menu as well as the plugin button on the side. I can’t seem to make the ‘Contact Support’ link disappear from the menu.It is now off the menu in WP (removed) but still shows. Any ideas?
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