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WP Super Cache killed my site

  • After installing WP Super Cache it said my wp-content folder wasnt writeable. So I fixed that. After that it killed my site. I can no longer get my site to work, but the admin is working. I go into the plugins folder and i get red error messages saying plugins deactivated due to an error. So I removed the plugin and all the files and still nothing. White blank page.

    Please any help would be great!

Viewing 15 replies - 1 through 15 (of 45 total)
  • Check your error log. Also remove the line “define(‘WP_CACHE’, true);” from your wp-config.php

    already removed for wp-config.php

    My plugins page is still empty with no plugins now.

    Not sure which error log to view. Sites been down for almost 4 hours and I dont know what to do. 🙁

    Anyone have any suggestions on how I can get my site back? My site is still a blank white page and I am at a lost on how to get this fixed. Any help please?

    Have you tried everything in the troubleshooting section of the readme?

    Yes, ive even removed the site from my server and restored a backup from my weekly backup. Still nothing

    This JUST happened to me.

    Site is gone. Can’t do anything. Not impressed.

    I followed all steps and soon as I did exactly what you did…voila dead!

    I need this my site up…I have advertisers.

    HELP!!!!

    jlolee if you figure out how to fix this please let me know and I will do that same.

    Moderator Jan Dembowski

    @jdembowski

    Volunteer Mod. & Brute Squad

    If it’s really a wp-super-cache problem:

    Make a fresh backup of your installation (I’m not kidding) and delete the following

    wp-content/advanced-cache.php (this should be a symlink)
    wp-content/wp-cache-config.php
    wp-content/plugins/wp-super-cache (the plugin directory)
    wp-content/cache/wp-cache*
    wp-content/cache/supercache (also a directory)

    Now in your wp-config.php (MAKE ANOTHER BACKUP) edit the file and remove the line that says this:

    define('WP_CACHE', true); //Added by WP-Cache Manager

    Now make a backup of your .htaccess file. Remove the lines that looks something like this:

    # BEGIN WPSuperCache
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /wordpress/
    AddDefaultCharset UTF-8
    RewriteCond %{REQUEST_URI} !^.*[^/]$
    RewriteCond %{REQUEST_URI} !^.*//.*$
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} !.*=.*
    RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress|wp-postpass_).*$
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteCond %{DOCUMENT_ROOT}/blog/wp-content/cache/supercache/%{HTTP_HOST}/blog/$1/index.html.gz -f
    RewriteRule ^(.*) /blog/wp-content/cache/supercache/%{HTTP_HOST}/blog/$1/index.html.gz [L]
    
    RewriteCond %{REQUEST_URI} !^.*[^/]$
    RewriteCond %{REQUEST_URI} !^.*//.*$
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} !.*=.*
    RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress|wp-postpass_).*$
    RewriteCond %{DOCUMENT_ROOT}/blog/wp-content/cache/supercache/%{HTTP_HOST}/blog/$1/index.html -f
    RewriteRule ^(.*) /blog/wp-content/cache/supercache/%{HTTP_HOST}/blog/$1/index.html [L]
    </IfModule>
    
    # END WPSuperCache

    After that’s done try accessing your blog. If it makes it worse, restore the full backup I said to make in the beginning.

    As Donncha said, you also need to look at your error_log file that your web server creates. If you are on a hosted environment, ask your provider for that file.

    What a pain….

    I just called Lunarpages to restore from yesterdays backup. I won’t be using this plugin. Brutal.

    Not recommended at all.

    Moderator Jan Dembowski

    @jdembowski

    Volunteer Mod. & Brute Squad

    Don’t use it if you don’t want to, but it’s an awesome plugin when you need it.

    If you can, try to find out what the error was from the log.

    Either way restoring your backup should set you right.

    jdembowski – thanks for the comprehensive run through of files.

    I’d also add, after helping Brian Gardner that checking your .htaccess file may work wonders too.

    Ok so what do I do if I do a backup restore and it my site is still loading a blank page? this is just crazy

    Moderator Jan Dembowski

    @jdembowski

    Volunteer Mod. & Brute Squad

    Did you delete those files I listed above? And modify .htaccess and wp-config.php?

    If you did then wp-supercache is gone and can’t be the problem; the plugin and it’s components are no longer on your server. If that’s the case, then you need to see your server’s error_log file. If you are on a shared host then ask your provider.

    If you only did a restore, please delete those files and modify wp-config and your .htaccess.

    this is for all…..

    This JUST happened to me.
    Site is gone. Can’t do anything.

    i had the same problem.
    i did this;

    Now in your wp-config.php (MAKE ANOTHER BACKUP) edit the file and remove the line that says this:
    define(‘WP_CACHE’, true); //Added by WP-Cache Manager

    and it worked and everything became normal….using wp2.7

    Oh yes, forgot to mention…before doing what i wrote in my earlier post…goto your hosting control panel- cpanel- and delete the WP Super Cache folder from the plugins folder

    wp is too good ..

Viewing 15 replies - 1 through 15 (of 45 total)
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