Title: wp-super-cache files inactive
Last modified: July 20, 2017
---
# wp-super-cache files inactive
* [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/)
* i am trying to speed up [https://www.trailheads.com](https://www.trailheads.com)
and the super-cache plugin was working well yesterday, got me up to 98% in google
site speed, but now when i review the content page, there is NO wp-super-cache
content stored, and my site speed is down to 76%
* i am using the advanced rules, and the plugin seems to be working correctly,
but i think i am missing something stupidly obvious
* 
Viewing 10 replies - 1 through 10 (of 10 total)
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9338095)
* to add to the above-
the advanced rules are in the htaccess file,but the advanced
settings page keeps saying the rules need to be added, but it is in green as
if there was no error
* the headers say the page is from super-cache – i don’t know…
* Plugin Author [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/)
* (@donncha)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9339513)
* There’s a chance the plugin can’t see your .htaccess. I’m not sure why but the
path to where it lives has no ending “/”. It only happens to some servers, and
it didn’t happen on any of mine. Try the mod at [https://github.com/Automattic/wp-super-cache/pull/306/files](https://github.com/Automattic/wp-super-cache/pull/306/files)
which should fix the problem and allow you to update the .htaccess file properly.
You could also copy the .htaccess rules from the settings page and paste them
into your .htaccess file too.
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9340079)
* thanks! that did fix the advanced module installing correctly, but i am still
not seeing super-cache files served, only wp-cache
* i have the compression option turned off, but i do have compression running in
the htaccess – also, i have ExpiresActive On, but google page speed is still
complaining i am not leveraging browser caching
* any thoughts to what i am doing wrong?
* Plugin Author [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/)
* (@donncha)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9340783)
* Do you have HTTP header caching enabled?
Also, enable the debug log and load
a few pages as a logged out, anonymous user. That should tell you a lot about
what’s happening behind the scenes!
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9340984)
* headers are caching, but i can’t view the log, it keeps asking me to authenticate
and doesn’t log in
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9341108)
* i see 18:29:24 70086 /wp-content/plugins/jetpack/css/%22https://fonts.googleapis.
com/css?family=Open+Sans%22 [https://www.trailheads.com/wp-content/plugins/jetpack/css/%22https://fonts.googleapis.com/css?family=Open+Sans%22](https://www.trailheads.com/wp-content/plugins/jetpack/css/%22https://fonts.googleapis.com/css?family=Open+Sans%22)–
Page not cached by WP Super Cache. No closing HTML tag. Check your theme.
* this is coming from google fonts, is there a work-around? or is this not actually
the issue?
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9346904)
* i hate to be a pain about this, but i cannot figure out two things:
**1.** i
have http header caching turned off, but the cache commands are showing an expiry
in 1984, and the cache control is Cache-Control: no-cache, must-revalidate, max-
age=0
* i have caching enabled in htaccess, but it is being ignored in the wp-cache files
that are being served
* **2.** a completely fresh browser visit gives this data in the log
* 16:03:10 34027 / wp_cache_get_cookies_values: return:
* 16:03:10 34027 / supercache dir: /usr/home/trailheads/public_html/wp-content/
cache/supercache/www.trailheads.com/
* 16:03:10 34027 / wp-cache file exists: /usr/home/trailheads/public_html/wp-content/
cache/supercache/www.trailheads.com/wp-cache-0501496c6f8517ab08de3c5a0741cc27.
php
* **16:03:10 34027 / Serving wp-cache static file**
* 16:03:10 34027 / exit request
* why isn’t the supercache file going out instead?
* if you can take the minute to see what i have missed i would really appreciate
it
* one thing i should note, i know you say that this is a rare bug, but when i first
loaded wpsc last week, i got google page speed up to 98%, and then the page came
through as unknown content type, and the zip was being zipped – i removed the
plugin and reinstalled and haven’t been able to get the speed up to snuff again
* again, any help will be great!
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9346930)
* when i look in the cache directory, there ae NO supercache files being created–
the content tab shows the same info, and when i try to set up preloading, the
same result – could this be the missing slash again? and the program can’t see
the directory?
* Plugin Author [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/)
* (@donncha)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9347075)
* From your logs, it looks like simple mode is working here but [the line](https://github.com/Automattic/wp-super-cache/blob/master/wp-cache-phase1.php#L255)
that sends the Cache-Control is slightly different.
`header( "Cache-Control:
max-age=3, must-revalidate" );`
* I don’t know where “no-cache, must-revalidate, max-age=0” is coming from.
* Thread Starter [seanskilling](https://wordpress.org/support/users/seanskilling/)
* (@seanskilling)
* [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9347156)
* it is coming from the htaccess in the cache directory
should i disable this?
* ```
# BEGIN supercache
ForceType text/html
FileETag None
AddEncoding gzip .gz
AddType text/html .gz
SetEnvIfNoCase Request_URI \.gz$ no-gzip
Header set Vary "Accept-Encoding, Cookie"
Header set Cache-Control 'max-age=3, must-revalidate'
ExpiresActive On
ExpiresByType text/html A3
Options -Indexes
# END supercache
```
Viewing 10 replies - 1 through 10 (of 10 total)
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* 
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* 9 replies
* 2 participants
* Last reply from: [seanskilling](https://wordpress.org/support/users/seanskilling/)
* Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/wp-super-cache-files-inactive/#post-9347156)
* Status: not resolved