WP Super Cache Caused Website Crash

  • dwayncalk

    (@dwayncalk)


    11 years, 9 months ago

    First of all, I am unsure if I am using 3.4.1 or not. I cannot log into my dashboard as of this morning. Last night, when I logged into my dashboard there was a weird warning at the top of the screen in regards to the WP Super Cache plugin I had installed. Being that I am somewhat of a “newbie” I decided that I would try to uninstall the plugin then re-install it to see if that corrected the problem.
    Right after I clicked on uninstall, the website crashed and I was out of my dashboard and unable to return. It’s a mess and I have no idea how to correct this problem. I very much need assistance with this, in laymen’s terms if at all possible. Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Donncha O Caoimh (a11n)

    (@donncha)

    11 years, 9 months ago

    Check your PHP error log as there’s probably something simple broken but if you’ve tried everything check out the “if all else fails” section on this page:

    http://wordpress.org/extend/plugins/wp-super-cache/other_notes/

    That’s how to manually uninstall the plugin.

    Thread Starter dwayncalk

    (@dwayncalk)

    11 years, 9 months ago

    I cannot view that information, nor can I go in and uninstall the plugin. I cannot even get to my log in page, much less log in. I mean, what else can I do?

    Donncha O Caoimh (a11n)

    (@donncha)

    11 years, 9 months ago

    FTP to the server and follow the instructions above.

    Thread Starter dwayncalk

    (@dwayncalk)

    11 years, 9 months ago

    Again, I am a newbie and FTP to the server means nothing to me. I am in my file manager right now via MT. I am trying to follow the steps to remove this thing and I am not having much luck. For example, one of the steps is “Delete the wp-super-cache folder in the plugins folder”. Well, there is not an option to delete the entire folder. It’s a freakin nightmare…

    Thread Starter dwayncalk

    (@dwayncalk)

    11 years, 9 months ago

    At least at this point, I have it down to this when you try to go to my site, as opposed to all the other junk that was there: Fatal error: Call to undefined function wp() in /nfs/c06/h07/mnt/97283/domains/mrcleanyourcredit.com/html/wp-blog-header.php on line 14

    This really blows….

    Donncha O Caoimh (a11n)

    (@donncha)

    11 years, 9 months ago

    You’re not the only one to get that error, looks like whitespace in your wp-config.php perhaps: call to undefined function wp() in wp-blog-header.php.

    Thread Starter dwayncalk

    (@dwayncalk)

    11 years, 9 months ago

    Here’s what I have in that area. What do I change?

    <?php
    /**
    * Loads the WordPress environment and template.
    *
    * @package WordPress
    */

    if ( !isset($wp_did_header) ) {

    $wp_did_header = true;

    require_once( dirname(__FILE__) . ‘/wp-load.php’ );

    wp();

    require_once( ABSPATH . WPINC . ‘/template-loader.php’ );

    }

Viewing 7 replies - 1 through 7 (of 7 total)
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