Title: WP Stats problem
Last modified: August 20, 2016

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# WP Stats problem

 *  [derek53](https://wordpress.org/support/users/derek53/)
 * (@derek53)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wp-stats-problem-2/)
 * Today I went to refresh my site but the refresh button would not show only in
   mozilla. I noticed a flashing message at the bottom of my screen saying that 
   wp stats net something.
    I disabled all plugins, but there wasnt one for wp stats,
   however drilling down found a wp stats folder, but no dashboard. I have removed
   this but the problem persists., Recently I installed a Woo theme, could that 
   be the reason ?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wp_seo_academy](https://wordpress.org/support/users/wordpress_seo_academy/)
 * (@wordpress_seo_academy)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wp-stats-problem-2/#post-2535526)
 * Yes, it could be however, and not that I agree using the WP stats plugin, WOO
   is pretty good supporting that particular plugin. Further, do you have another
   Stats plugin installed? Are their updates for the plugin you haven’t accepted?
   Have you uninstalled the plugin and re0installed?
 *  Thread Starter [derek53](https://wordpress.org/support/users/derek53/)
 * (@derek53)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wp-stats-problem-2/#post-2535547)
 * Hi
    first thing I checked was my plugins, but no wpstats, not even one awaiting
   update. Support from Woo had my full permission to log into admin and sort another
   problem out at which time they installed a new shelflife theme. It is on this
   date that the stats folder was installed so I assume it was in the new theme.
   The message I see reads – Transferring data from s1 and then it reads waiting
   for stats.net and whilst this is happening there is no refresh button active 
   and the tab for my site in the tool bar just keeps spinning round. The thing 
   is I did not agree to this and feel it is somehow breaching confidentiality. 
   I have sent Woo a message regarding this issue

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP Stats problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [derek53](https://wordpress.org/support/users/derek53/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/wp-stats-problem-2/#post-2535547)
 * Status: not resolved

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