Support » Plugin: Visitor Traffic Real Time Statistics » WP Stats Manager Crashed Admin

  • I just installed wp-stats manager on a WordPress Multisite and the WordPress admin is no longer accessible. It says: “Sorry, you are not allowed to access this page.”

    How can I disable this plugin?

    The page I need help with: [log in to see the link]

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  • Plugin Author osama.esh

    (@osamaesh)

    Hello,
    Thank you for using our plugins,
    Something strange!
    To deactivate the plugin, you can go to your FTP > public_html/wp-contents/plugins/ and rename the “visitors-traffic-real-time-statistics” to “visitors-traffic-real-time-statistics-old”

    To check the error reason, please check the FTP > public_html/errors.log, and you will see the latest errors (review the errors related to our plugin)

    Please let us know

    Thanks

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